Retail Store Manager Jobs

Retail Store Manager

*Please note Wuxly is seeking candidates for two store locations – one for West Toronto, and one for Oakville.

At WUXLY, we produce the world’s warmest brand of outerwear. Made in Canada, our unique combination of highly technical + sustainable materials delivers elite performance, while respecting the beauty of our planet and remaining peaceful to all living beings. We are creators of warmth, from Wuxly to community, and community into the world.

Wuxly is searching for a proactive and sales-focused Retail Store Manager that will manage all logistical, operational, sales and customer service initiatives related to Wuxly’s West Toronto Flagship or Oakville Pop-Up Retail locations. The Retail Store Manager is responsible for ensuring Wuxly’s #LiveWarm mantra comes through to everyone that steps into our store space – with special focus on, and passions for educating others about the Wuxly story, Wuxly’s product features and benefits, and the Wuxly brand in general.

This role is designed for someone eager to lead new projects, as well as leading sales efforts and driving business within the retail environment.

This position is an hourly contract position (to March 2024) with possibility to extend beyond.

Responsibilities:

• Coordinate the scheduling of all inventories and cycle counts, inventory control and other functions
• Oversee Merchandising direction - ensuring regular updates and rotation
• Oversee corporate directives in regard to inventories and cycle counts; achieving goals and deadlines
• Provide a 360 degree luxury customer experience, anticipate the needs of clients, find solutions on the spot, and go above and beyond to satisfy customers
• Provide leadership and share the company vision to motivate and retain staff
• Additional responsibilities as the role and the candidate evolve
• Propose new ideas to optimize costs
• Collaborate with Wuxly’s marketing team to drive initiatives to reach internal sales and customer service goals
• Lead team with health and safety procedures and protocols
• Take ownership of the commercial success of Wuxly’s flagship store
• Communicate company initiatives and directives to staff through regular meetings
• Support and lead front line sales, as required
• Ensure that training initiatives are effectively implemented in the retail space
• Act as a Wuxly Brand Ambassador in all interactions with clients and colleagues, adopt #livewarm approach
• Ensure daily reports are submitted with detail and accuracy
• Ensure all associates are trained in all operational policies and procedures, and are kept up to date as required
• Assist with the reconciliation process for inventories and cycle counts as needed
• Be knowledgeable of the local market and business environment trends to include competitors’ business activities
• Collaborate with cross-functional teams in all areas of risk management, physical security, employee issues, inventory management, inter-store communication and loss prevention audits

Profile:

• Project management experience, an asset
• Natural sales approach - eagerness to meet and engage others
• Active Drivers license required with clean driving record
• Strong retail experience – ideally in a multi-store environment
• Excellent organization skills and attention to detail
• Ability to work retail hours including weekends and when necessary
• Strong computer literacy
• Bilingual (English/ French) an asset
• Exceptional problem solving skills; out-of-the-box thinker
• Humble, Hungry, Hardworking
• High level of accountability
• Strong leadership skills
• Inspired by working with a team of talented professionals
• Proficient in English, reading, writing and speaking
• Highly entrepreneurial, creative and innovative
• Outstanding interpersonal skills and the ability to communicate effectively
• Highly entrepreneurial, creative and innovative

Wuxly values diversity in our team, as well as in our customers, suppliers and others. We provide equal employment opportunity for all applicants and employees, and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, or disability.

Wuxly welcomes and encourages applications from everyone. Accommodations may be available upon request for candidates taking part in all aspects of the selection process. If you would like to request a specific accommodation because of a disability or a medical need, please advise the Recruiter or Human Resources Associate when you are selected to participate in the recruitment process.

Wuxly is committed to doing business with local manufacturers, vendors, and partners, and to be leaders in the efforts to reshore manufacturing in Ontario and Canada. Wuxly prioritizes recruiting and hiring local talent into positions to lead these initiatives, and are committed to being positive corporate citizens within our community.