Assistant Store Manager, Avalon Mall

Req Id: 413260

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.

The tight-knit Bell Retail team lives and breathes the latest technology, thrives in a fast-paced environment and loves finding the perfect solution for our customers. We’re proud to offer our customers the best wireless, internet, TV, home phone products and services at Bell and The Source stores across Canada.

Responsibilities /

We are in search of Assistant Store Managers (ASMs) to join the Bell Corporate Stores Team. We are a high-performance telecommunications sales channel driven by a culture of pride. We are committed to:

• Being the benchmark for all other sales channels to follow.
• Providing an exceptional retail experience for our clients
• Creating a great place to work for our people and

ASMs are expected to keep themselves and their team up to date on policies and procedures, product knowledge and industry knowledge. In accordance to Corporate Store visual merchandising standards, Store Managers must ensure that stores are well maintained and display up-to-date offers and in-store elements.

Responsibilities

• Maintains accurate in-store merchandising according to visual standards and current marketing promotions
• Acting as a “manager-in-training”, the ASM assists the SM with on-the-floor coaching.
• Ensures a high level of store maintenance
• Contributes to the overall achievement of Store Sales Targets for all lines of business including Wireless, Satellite, Internet by assisting the Store Manager as well as by their personal sales contribution.
• Helps Store Manager to manage in-store inventory and cash controls by ensuring adherence to all operations policies and procedures with specific focus on post-sales support (e.g. repairs, returns, loaners)
• Maintains two-way communications by employing all business communication tools such as the company intranet, voicemail broadcast and e-mail.
• Ensures a high level client of satisfaction by overseeing all aspects of in-store Service and Product Assistance (SPA) * (*dedicated SPA area in select stores)
• Where applicable, provides coaching to Service + Product Consultants (SPCs) to retain customers and drive additional store revenue through add-on accessories, warranties, and additional services.
• Provides secondary leadership to the Store Manager and is responsible for the performance of all employees in the absence of the Store Manager.
• Ensures accuracy of all in-store transactions

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Retail Stores

Job Location: Canada : Newfoundland : St. John's

Application Deadline: 08/06/2023

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].

Created: Canada, NL, St. John's

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