Senior Product Manager, Automation

Our bottom line is different.

There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. Maybe it's our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren't our clients.

Whatever it is, you won't find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Department: Advice, AI & Automation

Job Number: REQ6490

Location: Edmonton or Calgary, AB (Hybrid)

Apply by: July 24, 2023

Paygrade: M - OTH

System Title: Product Manager 8

# Positions available: 1

Leader Name: Director, Advice + AI Products

Work Arrangement: Hybrid: You'll work both remote and onsite in Edmonton or Calgary, where time onsite is based on your job accountabilities and performance objectives.

As ATB's next Product Manager for Advice, AI + Automation, you are responsible to drive, contribute and execute ATB's Automation product strategies. Our team creates products and solutions, built around Data, AI and Automation, that deliver human centred advice and augment ATBs client and advisory experiences. You'll work alongside a talented product team, technology and user experience partners to do discovery and execute on opportunities that contribute to the desired outcomes of business goals and client value. You will be responsible for creating an Automation strategy and owning a portfolio of value-creating applications of enterprise-level using automation capabilities with an ATB-wide impact.

Key Responsibilities

• You are responsible for discovery of opportunities in collaboration with cross-functional team mates and are accountable for writing epics and stories. You are able to manage squad delivery. You discover, decompose, define, prioritise and fully own product requirements for all channels and integration capabilities.
• With your leader and product team, you champion the Advice, AI + Automations team's product strategy & roadmap by translating the high-level roadmap to opportunities, and how they support ATB's strategy and purpose. You execute on the delivery of desired outcomes.
• You have shared accountability for the creation and management of product management artifacts including but not limited to; Product Roadmaps and Strategy, Product Backlogs (User Stories), StoryBoards, Release management plans and others
• Regularly connects with clients/users to identify and validate problems to solve and solution to those problems
• Serves as the central resource with design, process, manufacturing, test, quality and marketing as the product(s) moves to production and distribution
• You work closely with to support the product release strategies for internal and external roll out. You manage stakeholder expectations and work closely with various AOE stakeholders and SMEs, ensuring their expertise is incorporated into the solutions being designed and implemented.
• Designs, develops and manages activities for a specific product or group of products from opportunity identification, discovery, and planning through production, release, and end of life
• Provides input throughout all stages of a product's lifecycle including modifications, upgrades and maintenance of the product or product line

Observable Behaviours

Discover & Define

• Manages the long term capability strategy including goals, estimated dates, performance metrics and results
• Establish a product vision and value proposition as related to the strategic business goals and user story map(s) and where the capability adds value
• Define epics, features and MVPs to develop the release plan and product initiative roadmap
• Ability to define and prioritize initiatives while working cross-functionally, and managing complex stakeholder relationships
• Invest quality time with users directly or indirectly to empathize, translate, document, evaluate, and synthesize their needs into product priorities, roadmap plans, and detailed specifications

Implement

• Leads the discovery and design to define sprint goals, user stories and acceptance criteria with direction from Product Roadmap
• Feature/functionality, backlog prioritization, and release planning including the management of risks
• Empowered by the business and partners to make critical product decisions by zooming in and out to define and communicate the Product Vision from overall value down to functional product requirements
• Acts as the primary business & customer representative for squads, and translates their needs into a set of functional requirements that the squad implements

Analyze & Iterative Improvements

• Establish performance benchmarks and usage metrics for our digital offerings and manage Key Performance Indicators to achieve desired results and growth. Prepare appropriate analysis of all data relevant to the products and services including initiative cost, benefit potential and value generate
• Makes product decisions based on outcomes for the customer and business; measures the outcomes delivered and articulates the value based on those outcomes

Requirements

Core Skills

• Strong interpersonal skills and confidence interacting with senior leadership and executives.
• The ability to communicate complex information and concepts to a variety of audiences to support decision making.
• Business fundamentals including financial management, metrics reporting, business process management, customer centricity, business analysis and problem solving
• Client centric discovery and delivery, prioritization, story writing, release planning, success measurement
• Product Management - Strategic and operational roadmapping for the development of a product
• The ability to communicate complex information and concepts.
• An understanding of the application and value of Artificial Intelligence and the associated maturity.
• Strategic Planning - Documenting and establishing direction of a vision and roadmap for a product
• Experience in business transformation and operational change management.
• Strong analytical, research, and problem solving skills; detail oriented with strong process oriented analytical skills.
• Experience with Design Thinking, User Scenario Tools and Customer Research & Journey Mapping
• Ability to use the Product Development Lifecycle (Conceive, Plan, Develop, Quality, Launch, Maximize, Retire) to deliver value
• Agile Ways of Working (Scrum & Kanban, Ceremony Facilitation, Incremental Delivery, etc.)

Accreditation

• Proven experience eliciting (discovering), scoping, analyzing, specifying, validating and documenting product requirements through collaboration with both business and technical stakeholders
• 3+ years of product management experience at a mid to large size corporation
• Bachelor's degree in business, management, computer science or equivalent degree or prior experience as an entrepreneur, product manager, or product designer in a company
• At least 3 years of working experience with Scrum as an agile framework for product development and delivery; as well as a general understanding of agile software development practices and SDLC methodologies

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying!

Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.

Online applications are preferred. Please let us know if you require any accommodations.

Benefits

Be great. Be you. Believe.

We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply.

What happens next?

Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know.

Stay in touch!

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