Senior Director, People & Organizational Success

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We’re looking for a passionate innovator to take our People & Organizational Success team to the next level. In this highly dynamic and visible role you’ll help scale organizational development, talent development and performance at Affirm. You’ll be equal parts organizational expert, learning visionary, and performance guru.

You recognize the need to elevate Affirm’s organizational, team, and people effectiveness and impact in a remote first, hybrid work environment and are eager to create a “beyond best practice” global approach to the work.

Reporting to the Senior Director, People Business Partners & Success, and as a key member of the People Leadership Team, this high-visibility role will drive strategic company-wide programs and initiatives that have a real impact on advancing Affirm’s trajectory and success.

What You’ll Do

• Lay the foundation and toolbox that is essential for our leadership to succeed. Design a suite of initiatives and programs that create a clear growth pathway from first line manager through executive level
• Oversee the redesign and optimization of Affirm’s performance management philosophy, strategy, and processes. This will include a focus on goal setting, feedback, individual and team development and, in partnership with Total Rewards, alignment to rewards and promotions
• Work closely with business leaders, People Business Partners (PBPs), and other key stakeholders to assess and understand their strategic talent and organizational needs, building and refining a strategy and roadmap to address them in alignment with Affirm’s current and future business priorities
• Work with the People Analytics team to determine appropriate talent metrics to measure progress and impact of programs and initiatives. Own the design and sharing of insights to executives and across the company
• Oversee the strategy and enhancements to onboarding programs for new hires at all levels, including orientation and training
• Be a strategic advisor to executive leadership regarding talent and organizational effectiveness with a strategic and big picture view into external trends and the implications on our people
• Lead the identification of Affirm’s leadership behaviors and defining success at all levels and incorporate these into relevant OD, talent development, and performance initiatives and programs
• Amplify Affirm business priorities, operational goals, values, and culture by leading the design and development of Affirm’s OD, Talent Development, and Performance philosophy, strategy, initiatives and programs
• Develop and implement a Talent Review and Succession Planning framework to identify and develop high-potential employees and leaders for key roles and increase leadership bench strength and capability across all levels of the organization
• Work closely with PBPs and other key stakeholders to ensure the philosophy, strategy, initiatives and programs are clearly defined, understood and adopted within the organization to drive consistency, continual performance improvement, and a sustainable business competitive advantage
• Design and implement employee development initiatives and programs that address the organization’s skill gaps, enhance employee capabilities, and promote employee growth and career development
• Build and develop a People & Organizational Success team that is productive, effective, engaged and thriving
• Develop associated tools, resources, and training to build change capability in the organization. Partner with PBPs to coach leaders around the skills needed to lead and sustain change
• Embed a consistent behavioral framework across talent review, performance management, succession planning and promotions
• Provide change management expertise and education in support of organizational change initiatives

What We Look For

• Strength in leveraging talent and organizational trends, data, and insights to influence decision making
• 7+ years managing and leading learning, performance, and OD teams to build and drive strategy, programs, and initiatives that support a growing global workforce for 2000+ employees. You’ve leveraged appropriate technologies to help it all scale
• 15+ years focused on talent and organizational development, utilizing strengths in change management and project management, including experience with leading high-profile projects, excellent execution of strategies, process improvement, culture and system change, meeting facilitation and design, and communications
• A “how can we make this better?” mentality. Willingness to challenge the status quo
• Exceptional influencing, communication, and relationship-building skills. Proven track record of raising leadership awareness, cultivating engagement, alignment and accountability across all levels within the company -- executives through employees
• Demonstrated ability to understand strategic business drivers and translate business strategies into critical talent and organizational strategies, initiatives, and programs to leadership and their teams will be key to your success in this role
• Diversity, Equity, and Inclusion (DEI) is foundational to all talent and organizational strategies, programs and initiatives

Location - Remote Canada

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We have a simple and transparent remote-first grade-based compensation structure. Offer amounts within the range are based on a number of factors including but not limited to job-related skills, experience, and relevant education or training. Across the broader organization, certain roles are eligible for equity awards upon hire, promotion, tenure milestones and for performance.

Some Key Highlights Of Our Benefits Package Include

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first.

• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

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