Senior Community Growth Manager

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Formulate the priority and growth focus of platforms and regions based on the comprehensive evaluation of competitive product analysis, project operation status, market potential, data analysis, etc.
• Work closely with the web product and development teams to advance and improve the infrastructure of activities such as fission, and improve the efficiency of growth activities. Optimize various activity indicators through web technology, and improve the conversion rate under the premise of equal stage exposure
• Set periodic goals for social media and player teams, promote different regions and different business teams, and strive for platform resources for different teams through good communication skills
• Analyze social media and self-owned platform data, gain insight into problems and target user preferences, output optimization strategies, and improve platform conversion rate and exposure value
• Formulate social media growth goals, and work closely with social media and player operations teams to assist and promote the achievement of goals
• Generate the periodic growth reports, including but not limited to weekly reports, monthly reports, and version reports

What We Are Looking For:

• Excellent interpersonal and presentations skills
• Relevant work experience in data analysis preferred
• Attention to detail, critical-thinker and problem-solver
• Have in-depth understanding of game project goals, and output effective growth strategies of various social media platform teams to achieve publicity and distribution purposes, including but not limited to Twitter, Facebook, YouTube, TikTok, Discord and other platforms
• Familiarity with various international social media platforms SEO, recommendation algorithms, platform resources, and key indicators
• Stay up-to-date with the popular trends of international social media and be able to follow the hot spots and growth trends
• Familiarity with event web design and production process
• Excellent verbal and writing skills in English
• At least 5 years of working experience on operation, management, and strategic planning in in one or more international social media platforms such as YouTube, Facebook, TikTok, Twitter, etc.

Benefits:

• Flexible working hours
• Generous paid time off
• 401K plan / RRSP plan
• Team-building activities throughout the year
• Competitive salary
• Employer-paid life and disability insurance
• 100% employer-paid healthcare premiums for you and your dependents

Do We Support Flexible Work?

Yes, as a remote team across North American time zones, we embrace flexible working. You may choose to work remotely, in-offices or hybrid, for a more flexible lifestyle that suits you best. Our offices are located in downtown Montreal and downtown Santa Monica, surrounded by great restaurants, entertainment, and cultural venues.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.
Disclaimer
The actual work location may vary. Please click Apply to be redirected to our career page for more information on the work location.