Senior Claims Consultant Jobs

As a Senior Claims Consultant, Property & Casualty with our Vancouver team, you are responsible for the process of reporting, documenting, and settlement of claims on behalf of major clients to an insurance company. This role is responsible for assisting with all aspects of the client service program in support of responsive and efficient client service delivery.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

• Developing and coordinating a claims resolution team working with legal counsel or others as may be appropriate
• Providing general guidance and support to the Claims Management Team as required and approved by the Regional Claims Manager
• Analyzing claims and coverage issues while guiding the claims process
• Developing and maintaining working relationships with other claims professionals
• Preparing reports on claims disputes for management review and guidance
• Taking the lead position with Account Executives and Brokers to resolve coverage disputes with insurers
• Researching legal decisions and judgments on insurance contracts and claims as required
• Maintaining accurate time management records for billing purposes
• Assisting in the development and maintenance of quality control standards
• Consulting with clients on major losses, providing guidance and assistance with emphasis on claims preparation, submission, and resolution
• Making recommendations to clients as appropriate for alternative dispute resolution
• Coordinating and attending claims settlement meetings with clients and insurers

Skills And Experience That Will Lead To Success

• Ability to work collaboratively as a key member a team and independently with minimum supervision
• Minimum 5 to 8 years of claims handling experience in the property/casualty sector is required
• Excellent interpersonal, communication and presentation skills
• Client relationship focused
• Strong organization skills and the ability to prioritize under pressure of competing deadlines
• General insurance experience is an asset
• Must have strong computer skills and be proficient with the Microsoft Office Package

Education and Professional Development:

• General Insurance Level II License is an asset and
• Completion of Post Secondary and/or C.I.P. and/or CRM Designations
• Aon offers competitive compensation, exceptional benefits, continuing education & training, a unique internal advancement program, and tremendous potential with a growing worldwide organization.
• Commitment to ongoing learning and professional development including insurance courses/certifications/designations i.e.. General Insurance License/ Chartered Insurance Professional (CIP), Canadian Accredited Insurance Broker (CAIB) or Certified Risk Management (CRM)

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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