Senior Business Analyst (It Global Mt) - Hybrid

Job Id: 23656120

The Market Treasury Technology team is seeking a business analyst who has diverse product knowledge and has extensive experience of working in the banking industry. The individual will be the interface between business stakeholders and the Development team covering all phases of the software development lifecycle from requirement gathering to production rollout.

This role will be responsible for working with the global Market Treasury business – conducting analysis, requirement finalization, designing, planning and execution under project and program management best practices functions within the Macro Technology Organization, implementing all business-prioritized projects with special focus on Market Treasury business.

The ideal candidate will be a technology business analyst, with Subject Matter Expertise on Market Treasury business with technical and functional expertise in a Markets and Financial environment, experience in managing Regional/Global projects and programs. Candidate must be able to deliver technology solutions at a high quality, on time, budget, and minimizing risk. Candidate will also have to develop a global networking and global project team to assure global scope and high quality solutions and manage communications at all levels, including multi-forum presentations

The Business Analysis Senior Manager is a senior management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Assist in creating functional requirement documents, prioritize with business, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to the business.
• Can exercise independence of judgement and autonomy.
• Ability to manage teams.
• Partner with Technology teams across Macro and the wider Citi Technology group to leverage best practices to drive quality across the software development life cycle.
• Resolve issues that have impact beyond own area and apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas
• This involves coordinating with Regional Business managers across Asia/Ceemea/Latam regions, understand the requirements, managing the expectations and delivering the changes within the timelines agreed.
• Lead/Manage large global projects for MT involving cross-functional and multi-geographic teams.
• Provide direction and technical leadership on complex, high-impact projects and in all phases of the development and implementation process, ensuring essential procedures are followed
• Implement Global requirements for Market Treasury business, Participate actively with Development design and deliver the projects/solutions on time with high quality under planned budget.
• Prepare and present status reports to Senior Business and Technology senior managers on different Global and regionals committees.
• Work on development, manage the work-slate and implementation of business functionalities across the globe in Market Treasury Technology systems
• Work as a team to achieve objectives and negotiate with internal and external parties
• Supervise a business analytic team supporting one large system or multiple systems with responsibilities including work allocation, budget and planning, performance evaluation, compensation, staffing and other duties as assigned
• Provide evaluative judgment based on analysis of information in complicated and unique situations and contribute to formulation of standards and strategies for own area and other functional areas
• Ability to understand business requirements and suggest alternative solutions, wherever already available, else translate into a functional requirement, investigate regional nuances to arrive at a comprehensive solution, ensure it is acceptable to all regional business teams, discuss in detail with Technology teams, considering specific customizations required in each country/region wherever compulsory.
• Interaction with Trading desks, Business managers, Operations, PCU, Market Risk, Operations teams to understand and record requirements and execute project plans and all steps of end-to-end process.
• Has the ability to operate with a limited level of direct supervision.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Acts as SME to senior stakeholders and /or other team members.
• Collaborate and Partner closely with program managers, development leads, test leads and production support teams to ensure that software is tested and implemented to highest quality.

Key Challenges:

• Projects are mandated by Treasury desk and senior management commitments and hence timely, high quality results are expected.
• Candidate will be working on global applications, he/she should be flexible to work with regional SMEs, technology teams and business in different time zones
• Co-ordination with different sections of the bank involving Partner systems/Trading/Operations/PCG/Support teams – Demands excellent stakeholder management skills with a proactive attitude.
• Candidate must be extremely results oriented and have the ability to cope with changing requirements and time constraints.
• Candidate should understand and be able to perform analysis on all financial products viz., Money Market, Fixed Income, FX, Derivatives and grasp new applications and file formats quickly
• Be involved in full project life cycle, ensure new developments provide anticipated functionality and current functionality is unaffected as these are critical trade booking systems for the Treasury.

Qualifications:

• Ability to understand customer business process and requirements and translate into a functional requirement across a wide array of products and technologies
• Proven ability of using complex analytical, interpretive and problem-solving techniques
• Demonstrated leadership skills
• Deep background and exposure to banking systems and their interfaces with multiple other systems and handling end- to-end flows.
• Knowledge of e-Dealer application and FXLM Connect will be very helpful but not must.
• Expertise in Word, Excel, PowerPoint and Visio
• Relationship management skills - ability to develop and sustain positive partnerships and be a team player
• Ability to understand diverse views and requirements and be able to suggest practicable and acceptable solutions
• Proven interpersonal skills with ability to partner and influence across organizational lines
• Excellent communication skills (verbal, written, and presentation of complex information and data) in presenting /participating in forums with Senior managers
• Strong and detailed Knowledge of System architecture, related to Markets products.
• 6-10 years of relevant experience
• Ability to draft Use Cases, Process Flows, and Activity Diagrams
• Experience on software solutions for Treasury applications with focus on FX and derivatives.
• Multiple years of experience in Banking Industry with Treasury focus
• Consistently demonstrate clear and concise written and verbal communication
• Experience in working with multiple partner systems, traders, senior managers, development and support teams.
• Basic understanding of DB query to aid the analysis
• Ability to track multiple issues, effectively manage time and competing priorities, and to drive results

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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