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- Clinical Operations Director
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Company | Interior Health Authority |
Address | Williams Lake, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-01 |
Posted at | 1 year ago |
Position Summary
- Works collaboratively with other health systems leaders to develop the Specialized Community Services Programs (SCSPs).
- Develops an operational framework for staffing and service delivery through collaborative partnerships that support patient and family centred care, patient safety and quality of care, evidenced based practices, sound risk management, process improvement and optimum utilization management.
- Ensures compliance with legislation and safety standards to provide a healthy and safe environment for patient and staff.
- In collaboration with their physician dyad partners, develops strategies to ensure quality evidenced based clinical primary care patient care service delivery within the programs to ensure sustainability of services consistent with the established priorities and the vision, values and strategic direction of Interior Health.
- Co-chairs the Collaborative Services Committee in partnership with the Division of Family Practice.
- Represents assigned clinical areas on a variety of internal and external committees as required.
- Performs other related duties as required.
- Ensures clear performance objectives and indicators are in place to assess the delivery of services within the designated clinical patient care service areas.
- Establishes systems and processes to evaluate performance of programs and services aligned with corporate direction.
- Establishes an effective workforce plan in collaboration with key partners and stakeholders that ensures the ongoing availability of qualified competent staff within the context of operational demands and resource constraints.
- Develops and effectively manages capital and operating budgets that complement strategic directions within existing fiscal constraints.
- Builds strategic and working relationships with internal and external stakeholders, specifically the Divisions of Family practice to identify and plan responsive delivery systems and services and to discuss and resolve issues related to same, in support of the effective and efficient integration of healthcare services and resources throughout the organization.
- Provides overall leadership and direction for operational staff that supports the achievement of required outcomes and ensures adherence to accreditation, regulatory, professional and safety standards.
- Establishes effective administrative systems for maintaining, evaluating and reporting on the operations of the portfolio.
- Responds to patient care issues and public concerns in a supportive and goal oriented manner, facilitating communication to affect positive outcomes.
- Ten years of clinical and leadership experience in large, complex, adaptive health organizations.
- Bachelor’s degree in a clinical health-related discipline, supplemented by a Master’s Degree in health, business or related field.
- Knowledge of current and future healthcare issues.
- Physical ability to carry out the duties of the position.
- Demonstrated ability to function effectively in a highly dynamic environment, building and sustaining effective relationships.
- Ability to function effectively in a highly dynamic environment.
- Proficiency in the use of personal computers and applicable software applications.
- Working knowledge of applicable regulations, legislation and collective agreements.
- Demonstrated ability to lead people, manage change, develop strategy and execute on plans.
- Ability to communicate effectively orally and in writing, including the ability to make effective presentations to groups.
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