Clinical Operations Assistant Jobs

About Us

Today, we are more hungry than ever for data on our sleep, heart rate, training, recovery, genetics, you name it. But getting any insights into what is really happening in our bodies has been elusive. The 100-year old physical just does not cut it anymore. Prenuvo is a whole body MRI scan in under an hour - enhanced by AI. It allows you to move from a passenger to a driver by taking charge of your health. We are a mission driven company and the brand that pioneered the use of advanced MRI using AI to proactively screen for cancer and disease. Based on over 10 years of clinical research, Prenuvo can detect solid tumors at Stage 1 and over 500 other health conditions, leading to much better health outcomes for its patients. Prenuvo operates preventative screening clinics in Vancouver, Silicon Valley, Dallas, Boca Raton, Minneapolis, Los Angeles, New York City, and Chicago, with more clinics in North America opening later this year.

The Opportunity

We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI.

We are looking for a Clinical Operations Assistant to expand their skill sets and help establish Prenuvo as a pioneer in preventative healthcare. This is a rare opportunity in the field to step away from clinical practice and apply your training towards a revolutionary service. We are rapidly expanding and are looking for team members with the flexible mindsets and skills required to be a part of our mission! A clinical operations assistant at Prenuvo is typically responsible for providing administrative and operational support to ensure the smooth functioning of our healthcare facilities.

There are 3 available full-time positions for this role. The ideal candidate can be based out of any of our Prenuvo clinic locations/HQ. It will be hybrid onsite the local clinic location - from Monday to Friday, starting with 9am-5pm with potential for some flexiblity around weekends once this role and team evolves.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!

What You'll Do

Administrative Support:

• Assist in the coordination of daily clinical operations in the MRI clinic, ensuring efficient patient flow and adherence to schedules
• Assisting with various administrative tasks, such as scheduling meetings, organizing documents, maintaining databases, and preparing reports
• Assist in the day to day requirements of releasing medical reports, scheduling NP calls, and other tasks as required

Patient Support:

• Assist patients in preparing for MRI scans, providing instructions, and addressing any questions or concerns
• Collaborate with radiologists and technologists to ensure accurate and timely scheduling of MRI appointments
• Potential of working onsite to assist in preparing examination rooms, ensuring they are clean, well-stocked, and equipped with the necessary supplies and instruments

Data Management:

• Maintain patient records and documentation, ensuring accuracy, confidentiality, and compliance with relevant regulations and policies
• Assist in the collection, organization, and maintenance of scans data, ensuring proper documentation and record keeping of study-related activities with accuracy and confidentiality

Communication and Collaboration:

• Coordinate communication between patients, healthcare providers, and other clinic staff to facilitate effective and timely care delivery
• Practice effective communication and collaboration among various stakeholders, including physicians, technicians, site staff, and other departments

Training and Support:

• Assisting in the training of staff on work protocols, standard operating procedures (SOPs), and relevant systems or software
• Adhere to all applicable safety, infection control, and privacy guidelines, maintaining a safe and comfortable environment for patients and staff
• Support the maintenance of imaging equipment, troubleshooting minor issues, and reporting any malfunctions or safety concerns

Continuous Development:

• Identifying areas for process improvement and efficiency enhancement, proposing solutions, and assisting in their implementation

What You'll Bring

• Proven experience in a healthcare setting, preferably in a clinical or hospital environment
• Knowledge of medical ethics, confidentiality regulations, and infection control protocols
• Familiarity with regulatory guidelines and compliance requirements, such as Good Clinical Practice (GCP) or HIPAA, is essential to ensure adherence to protocols and protect patient confidentiality.
• Proficiency in using electronic medical record (EMR) systems and other relevant software applications
• Excellent organizational skills with the ability to multitask and prioritize responsibilities effectively
• Familiarity with MRI procedures and terminology is highly desirable
• Detail-oriented approach and ability to maintain accurate records and documentation
• Nice to have: A Bachelor's degree in Life Science,Clinical Research, Healthcare Administration, Nursing, Allied Health, Public Health, or related field
• Strong interpersonal and communication skills to interact with patients, healthcare professionals, and other staff members
• Strong Organizational Skills
• Proficiency in Relevant Software and Systems: Google suite, Slack, Jira etc
• Flexibility to work occasional evenings or weekends as needed

Our Values

• We empower - We are all agents for change in transforming healthcare and in transforming our health
• We work together - We work together to support and deliver the best for our members and ourselves
• We bring transparency - Positive change comes from transparency in where we stand as a company, as colleagues and as Prenuvo members

What We Offer

• Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Recognizing time away to restore is vital to our well-being - we have a flexible vacation policy and we will encourage you to use it
• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.