Clinical Assistant (Medical Office Assistant)   

Come work as a Clinical Assistant with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Medical Office Assistant to join the Chronic Disease Services Team as a Clinical Assistant at the West Vancouver Community Health Centre and various other North Vancouver Community Health Centres. Apply today to join our team!

As a Clinical Assistant at West Vancouver Community Health Centre, you will provide extensive clinical and clerical medical office duties to support the smooth function of the Primary Health Care Clinic/Program.

Education & Experience

• Grade 12.
• Graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Ability to keyboard 5,000 keystrokes per hour.
• Ability to perform basic medical tests and accurately assess and record results in medical files.
• Exceptional customer service and communication skills.
• Working knowledge of clinical policies, procedures and objectives.
• Demonstrated ability to work independently and within a team.
• Knowledge of medical terminology.
• Business writing skills.
• Physical ability to perform the duties of the position.
• Demonstrated skill in using a variety of office equipment and computer software programs.
• Ability to respond independently and effectively to emergent situation and effectively present health information to individuals.
• Working knowledge of community resources and agencies.
• Working knowledge of office procedures.
• Ability to prioritize and organize workload and meet deadlines.
• Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.
• Ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Access to exclusive discount offers and deals for VCH staff
• Award-winning recognition programs to honour staff, medical staff and volunteers

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

Job Requisition ID: 2023-100882

Work Area: Position supports various programs under North Shore Chronic Disease Services at West Vancouver Community Health Centre

Name: 19

• North Shore Community

Additional Sites: Other North Shore community sites as operationally required

Labour Agreement: Community Subsector

Union: 310

• Community HSA (37.5 Hr)

Position Type: Baseline

FTE: 1.00

Standard Hours / Week: 37.50

Shift Times: 0800-1600

Days Off: Saturday, Stats, Sunday

Position Start Date (external): As soon as possible

External Company URL: www.vch.ca

Street: #241

• 2121 Marine Dr.