Sales Manager - Packaging

The Business Development Manager is responsible for developing strong relationships with new and existing customers and leveraging the relationships to proactively identify sales leads as well as new business opportunities for current portfolios. This role drives results by effectively communicating value offer to prospective customers and consistently maintaining customer satisfaction and retention goals. As a key member of the Packaging team, the Business Development Manager works closely with internal stakeholders to drive business results and deliver on strategic initiatives to support sales growth, profitability, operational excellence, and the overall growth strategy of the company.

We are proud to offer:

• 12 Paid Company Holidays
• Competitive starting pay.le
• Stability of a 176-year-old company with the opportunity to grow your career
• Positive, organized, team environment
• Paid time off
• RRSP
• Benefits including medical, dental and vision - company pays 90%

ROLES AND RESPONSIBILITIES:

• Assists with developing and maintaining sales and training tools for all packaging products and services.
• Maintains and expands customer relationships, ensuring customer loyalty by identifying customer needs and translating to a project or product.
• Meets or exceeds assigned sales budget in target business segments.
• Engages and supports customers and internal stakeholders relating to packaging queries and business activities pre- and post-sale.
• Partners with the commercial team to effectively on-board new customers and business.
• Creates sales, budget, revenue, and expense reporting with realistic forecasts.
• Manages all packaging sales activities including responding to customer inquiries, presenting packaging value offering, following up on sales leads, responding to web site inquires, and reporting activity on new and existing business.
• Identifies, negotiates, closes, executes, and manages relationships with prospective partners.
• Builds strong customer loyalty by proactively engaging with customers through site visits and trade shows.
• Builds and maintains appropriate sales activity, opportunities, customer records, and tasks in the company’s CRM.
• Collaborates with sales team on the development of sales financial objectives for annual budgets, scheduling expenditures, analyzing variances, and initiating corrections or adjustments as needed.
• Develops knowledge, skills, and abilities by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations, and attending industry trade shows.
• Establishes and manages customer forecasts, service/supply agreements, and inventory programs.
• Writes and implements sales plans that are tailored to specific client needs and presents customer business reviews and presentations on an ongoing basis.
• Provides back up support for the commercial team as required.
• Performs other duties and responsibilities as assigned to support the company and operational needs.
• Builds online presence and industry knowledge through social media engagement relating to packaging products and events.
• Proactively manages customer scope changes, identifies potential crisis/risks, and creates contingency plans.
• Provides technical support to customers and internal teams relating to packaging products and services.

MINIMUM EDUCATION & WORK REQUIREMENTS:

• Bachelor’s degree in Business or related field required.
• 2 – 5+ years of work experience in the packaging industry, preferably in an account management or inside sales role.
• Valid driver’s license and passport are required.
• Ability to travel up to 20%.
• Technical packaging line experience beneficial.
• CRM and ERP technology experience, preferably with Salesforce and Microsoft Dynamics.
• Strong working knowledge of Microsoft Office applications, specifically in Word, PowerPoint, and Excel.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated strong leadership with a strategic and customer-first approach.
• Ability to work well under pressure, successfully navigate ambiguity and succeed in a rapidly changing, fast-paced, often unpredictable environment with multiple competing priorities.
• Recognizes quickly when progress is stalling and takes immediate action to get back on track.
• Demonstrates responsiveness and reacts with appropriate urgency to situations that require quick action or turnaround.
• Ability to effectively balance multiple projects and workload by planning and coordinating activities and identifying critical paths to the completion of projects/objectives on time and within budget.
• Possesses impactful business presentation and communication skills.
• Understands goals, key drivers, and needs of customers and internal stakeholders.
• Strong prospecting abilities with an ability to understand client requests and create solutions.
• Strong financial acumen and analytical mindset.
• Proven ability to respond to fluid situations and adapt well to changing circumstances, direction, and strategy.
• Superior relationship management skills with the ability to collaborate effectively and partner with others to build trust through proven track record and accountability.
• Proven interpersonal skills with commitment to initiating contact and building strong, lasting working relationships with internal and external stakeholders.
• Demonstrated history of meeting and exceeding sales goals.
• Displays a proactive work ethic and is committed to seeing tasks through to completion.
• Displays a strong knowledge of industry, market, and beverage can products.
• Highly motivated, self-directed, results-oriented, and able to work independently or among teams with keen judgement, common sense, and resourcefulness.

COMPANY SUMMARY:

CanCraft, a subsidiary of Rahr Corporation, supports the craft beer, wine, and distilling industries as a one-stop shop for industry related supplies and ingredients. Rahr Corporation (Rahr) is a family-owned global leader in the production and distribution of barley malt and related brewing supplies in operation since 1847.

Our core values are the heartbeat of our business and culture: Quality drives everything we do; We do business ethically and treat people with respect; We believe that collaboration and relationships drive success; We encourage curiosity and creativity; We believe that sustainability is fundamental; We are competitive and want to win.