Sales Manager Jobs

Who We Are

At Denis Office Supplies and Furniture, a division of Staples Professional Inc; we are dynamic, inspiring partners to our customers and the communities in which we live. We are office experts who offer unmatched service to each and every customer through our network of stores, offices and distribution centers to ensure our customers are fully equipped with products to meet their needs. We work together to inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions. If that’s you, let’s work, learn and grow together.

We are building an inclusive and diverse team

Denis is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know

Specifically, You Will

Branch management

• Draw up store personnel schedules
• Maintain an adequate level of inventory while closely managing product replenishment.
• Get quotes from different suppliers when a breakdown occurs in the branch and make the necessary appointments.
• Quotes, researches and special orders for furniture and assists branch employees when needed.
• Compile and analyze sales figures

Delivery

• Coordinate furniture delivery days and ensure that they are as full as possible.
• Ensure each morning that all stationery and furniture packages are on the day's delivery, and if not, advise customers of the delay. If packages are damaged, repeat the order and notify the customer.
• Coordinate with customer service and warehouse when a package is missing or there is an error in a customer order.

Sales development

• Evaluate the relevance of maintaining or removing a customer from the Corporate Account Manager's customer list
• Always ensure that actions taken are linked to the achievement of objectives, and assist the Account Manager in finding solutions to meet these objectives.
• Guide account managers during contract renewals
• Analyze the Corporate Account Manager's customer sales reports and meet with him regularly to
• Ensure the retention of existing customers
• Identify the reasons for a drop or inaction in sales with certain customers, and identify ways to rectify the situation.
• Prospecting
• Maximize customer profitability during contract renewals
• Develop and maintain a business relationship with customers to meet their needs

Customer service

• Assist Product and Service Advisors as required when they need pricing, approval for a "non-standard" return, or when they have a problem, they can't solve on their own.

Personnel management

• Promote collaboration between employees and staff from other departments.
• Develop, lead, train and support employees in the area of customer service
• Manage a team of 8 employees and 1 delivery subcontractor
• Communicate expectations in terms of concrete results to employees

Job

Inside Sales

Location(s)

CA-QC-Trois-Rivieres

Schedule

Full-time

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

Some Of What You Need

• Diploma in business administration (asset)
• Five years of experience in customer service
• Bilingual (asset)
• Sense of approach with the client
• Solutions finder
• Responsible and professional
• Passionate
• Experience in managing a team
• Curious
• Organize
• Approachable

Some Of What You Will Get

• And more...
• Learning & Development programs
• RRSP/DPSP
• Performance bonuses
• Associate discount
• Health and Dental benefits

#Bringyourpassion

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