Sales Coordinator Jobs

Overview

Red Sun Farms is one of the largest fully vertically integrated, high-tech greenhouse growers in North America. Our seed to plate approach closes the gap between grower, retailer, and consumer; allowing us to develop an exceptional product and an exemplary level of customer service from all our locations, 365 days per year.

We are currently seeking candidates for the position of Sales Coordinator to join our Kingsville team.

What We Offer

• Paid sick days
• Employee and Family Assistance Program (EFAP)
• Employee Discount Program
• Pension plan
• Flexibility between Kingsville & Windsor office locations
• Comprehensive health benefits
• An incredible work environment
• Competitive compensation

Main Responsibilities

• Compile and maintain sales analytics
• Update weekly pricing on customers’ web-based system
• Ensure effective processing and assisting with customers’ orders until completed
• Answer incoming phone calls in a professional, courteous manner and assist customers whenever appropriate
• Develop and maintain constructive working relationships with both internal and external stakeholders
• Collaborate with the planning team to resolve customer order issues
• Other duties as assigned
• Troubleshoot and resolve customer issues to ensure successful order fulfillment
• Complete ad hoc reports
• Monitor customers’ web-based order system for updates, changes, and new orders
• Input and monitor daily sales orders for key accounts
• Create purchase orders for procured product

Qualifications

• Minimum two years’ experience in sales or customer service
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Ability to work individually as well as part of a team
• Possesses a solutions-based attitude, curious and has an analytical perspective
• Demonstrated time management and organizational skills
• Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint)
• Experience in produce industry preferred
• Ability to effectively communicate both verbally and in writing
• Knowledge of Famous software an asset
• Self-motivation with high energy and an engaging level of enthusiasm
• Degree or diploma in administration, business, or a related field

Working Conditions

• Occasional overtime
• Extended periods of sitting
• Light travel may be required
• After hours including nights, weekends, and holidays as business demands

Red Sun Farms welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest, however, only those selected for interview will be contacted.

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