Recreation Facility Operator Jobs

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits .

Location - North Campus Edmonton.

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Working for the Department/Faculty

Campus & Community Recreation is the host of multiple wellness activities and events that run throughout the University of Alberta campus. This includes recreational events and programs that are available at North Campus as well as South Campus.

Campus & Community Recreation offers programs and facilities aimed to meet the needs and interests of the broad range of communities that we serve. From group exercise to individualized personal training; from healthy living activities to physical assessments preparing for specific work environments; from recreational sports to elite sport training; and a range of ethnic and cultural dance, Campus & Community Recreation has the breadth and depth of activities to enhance the experiences of students, staff and community members alike

The role of Campus & Community Recreation is to contribute to the overall academic vision of the university. We support our communities (students, staff, faculty, and community members) to explore and enhance their physical, mental, emotional, and spiritual well-being through physical and social activity. We strongly believe in the power of recreational activities to support these needs.

Position

The Recreation Facility Operator (RFO) is one of 4 full-time and 10 casual staff members reporting to the RFO Supervisor. The Operator is responsible for the daily operation of Van Vliet Complex, oversight of gymnasiums located in adjacent buildings and surrounding recreational spaces, including sports fields managed by CCR. The RFO supports the safe, efficient and positive use of sport and recration facilities managed by CCR. The Operator creates positive client experiences by interacting with clients as they monitor facility access and liaise with event supervisors, and by monitoring the saety and cleanliness of the facility through highly visible facility monitoring. The Operator’s daily activities include facility opening/closing procedures; equipment set up and take down; access monitoring through OneCard checks; laundry service; operation, maintenance and repair of equipment, client interactions and casual staff coordination responsibilities in several task areas including hazard assessment, facility inspections, key management, incident reporting and data collection; and facility specific operational duties (fields, arena and pool). The RFO will be assigned the role of Supervisor on Duty on some shifts, requiring the Operator to interact with all staff within the facility, take a lead role in emergency management, safety and security of the building and assist in the resolution of conflicts that may arise. The fulfillment of these tasks is critical to the seamless operation of the building.

The position requires a commitment to excellent public relations, facility operations, the ability to manage time, lead a team, make decisions and multi-task.

Duties

• Operate laundry service including laundry equipment and folding;
• Monitor and clean activity spaces to ensure these spaces are safe and provide positive user experiences;
• Maintain, repair and provide user support for facility equipment;
• Lead, coordinate and oversee casual staff members within the facility while performing Supervisor on Duty roles.
• Perform set up and take down duties as required for various events including exams, sporting events and trade shows;
• Respond to emergency situations. Lead, support and assist staff members in managing first response;
• Liaise with event organizers to ensure the facility and equipment needs of the event are met;
• Conduct job hazard assessments and inspections to ensure a safe workspace;
• During evenings and weekends (as scheduled) perform duties of Supervisor on Duty, maintaining regular contact with staff located in sport and activity specific areas, acting as a resource and providing guidance, support and leadership as required.
• Monitor facility use through regular monitoring of all facility spaces managed by Campus & Community Recreation, delivering customer service techniquest that build positive public relations and customer rapport;
• Coordinate asset management activities

Minimum Qualifications

• HSE Supervisory Development Program training will be required upon employment;
• Intermediate First Aid and CPR Level C certification required
• Excellent communication skills required
• Class 5 Drivers License with a clear abtract required
• High School Diploms required
• Skills in conflict management and customer service are essential
• Able to work a variable work schedule spanning 5:30am – 11:00 pm 7 days/week
• University of Alberta Workplace Violence and Harassment Prevention training will be required upon employment;
• Police Information Check is required

Preferred Qualifications

• Arena, Pool and Field operators certifications are assets
• Forklift operator training is an asset
• Fall arrest and aerial lift training is an asset
• Undergraduate degree in Kinesiology, Recreation or Business field is an asset