Receptionist/ Medical Assistant Jobs

At Enhanced Care, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely. As we continue to expand, we are looking for a Receptionist/Medical Assistant who has the passion to deliver the best possible care to our patients. A great opportunity to enter into the healthcare field and work with a leading medical group.

Summary: The Receptionist/Medical Assistant will participate in delivering services and outreach activities. This is a permanent full-time position.

Location: 14872 Yonge St, Aurora, ON, L4G 1N2

Responsibilities:

• Performs outreach calls to provide information on telemedicine services, generate leads, and schedules appointments with account managers.
• Supports management and perform administrative tasks for service delivery
• Administrative responsibilities include but are not limited to: registering patients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
• Provide virtual administrative support to physicians, pharmacies and allied health professionals
• Perform other duties related to clinic operations
• Obtains key demographic and health related information and registering this information accurately and efficiently into the EMR
• Provides support to telemedicine clinics, by interacting with physicians, patients, and pharmacies and tracks metrics.
• Provides assistance to doctors and allied health providers
• Directs telemedicine requests to our providers in an appropriate and efficient manner

Requirements:

• Knowledge of EMR and G-suite is an asset
• Administrative experience/customer service experience is an asset
• Strong organizational skills and attention to details
• Effective interpersonal and problem-solving skills
• Knowledge of CRM is an asset
• Able to work effectively in a fast-paced environment
• Computer proficiency
• Excellent communication skills, ability to multi-task and willingness to learn

Why Enhanced Care might be right place for you:

• Ongoing career training and development
• Nominated for 2012 York Regions' Character Organization Award
• Winner of 2015 OPA's Collaborative Services Award

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