Receptionist (Bolton, On, Ca, L7E 4W4)

Receptionist

Hourly Wage

ISS offers a competitive hourly salary of $20.00 CAD.

Key Purpose

The Receptionist will gain knowledge of the company and department procedures while supporting site leadership. Duties performed may include typing, file organization and maintenance, operation of office equipment, answering telephone, and greeting visitors. This person will also be responsible for ordering supplies, maintaining training and safety records, and assisting with payroll.

Success Criteria

• Comply with safety rules, policies, and procedures
• Take direction and respond to supervision
• Follow all company procedures, policies, and rules
• Communicate with the lead, supervisor, co-workers, managers, and customers professionally
• Perform work assignments in a team when needed
• Understand customer service and satisfaction
• Present a professional appearance and conduct

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Build respectful relationships with all teammates and quests
• Always remember safety first
• Willingness to take directions from all levels of management
• Coordinate activities with other internal departments

Ideal Candidate Experience

• Demonstrates exceptional customer service skills
• Excellent verbal, written, and organizational skills required
• Must be a team player and committed to working in a quality environment
• Three years related experience or equivalent combination of education and experience
• High School diploma or equivalent education
• Strong knowledge of MS Office, Word, Excel, and data entry knowledge
• Ability to type a minimum of 50 w.p.m. accurately
• Assists with scheduling and organizing project activities including meetings, training, etc.
• Must be a team player and committed to working in a quality environment

Key Accountabilities

• Type various forms of correspondence, forms and reports from records, rough drafts, or various sources
• Proofread work for errors and make corrections as needed
• Post information to records and logs. Perform simple account balancing and reconciling
• Respond to telephone calls and greet visitors at site location. Direct calls, take messages or provide callers or visitors with routine information
• Perform other duties necessary to provide general administrative support to the O&M team
• Operate office equipment including typewriter, computer, facsimile, and copy machine
• Create and maintain purchase orders, excel trackers, project details and files on Aconex, CMMS database including equipment history and status, generation of work orders, management of budget projection data, inventory tracking system, purchasing module and overall operation of CMMS system
• Organize and maintain various filing systems

Physical Demands & Work Environment

• Work involves repetitive motions and siting at computer for long periods of time
• General office environment
• Must be able to lift at least 10 pounds

As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.