Reception And Mailroom Clerk

(#23-01586)
Are you looking for a career with a company that integrates state of the art hardware, software, and consulting and support service? Ricoh Canada Inc. is a leading provider of document solutions. Ricoh's fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.To help you thrive, Ricoh provides an award-winning training program, an excellent support structure, and a comprehensive benefits package. Ricoh values their employees and want their employees to succeed with their career goals; Ricoh assists with career development by promoting from within the organization and assisting with continuing education! Ricoh is currently looking for a career-oriented individual responsible for a wide range of office duties. This will include greeting and assisting visitors, answering and transferring all incoming calls and scheduling appointments.
DUTIES AND RESPONSIBLILTIES

• Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
• Courteously meet and welcome customers and general members of the public
• Review and update internal telephone directory
• Delivery of mail and printing projects throughout the customer’s site
• Perform administrative support tasks
• Answers, screen and direct all incoming calls
• Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
• Establishing and maintaining quality controls to ensure work accuracy
• Monitor and ensure the reception area is kept tidy and projects a business-like image
• Assist visitors with visitor badges
• Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
• Responsible for meeting room schedules

Qualifications
EDUCATION & EXPERIENCE:

• Minimum 1-2 years of switchboard, reception, mailroom or customer service experience
• High School Diploma or equivalent

Skills

• Strong self-motivation to drive results
• Must maintain a professional personal appearance
• Excellent interpersonal skills with the ability to quickly develop business relationships
• Excellent communication skills both verbal and written
• Ability to lift 30+lbs. as necessary
• Effective use of Microsoft Office

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions.