Mailroom Supervisor Jobs

Experience working in packaging and distribution environments

Experience working in environments that actively practice LEAN manufacturing, an asset

Able to manage multiple deadlines and multitask in a busy environment

Knowledge of Norwood products and parts, an asset

Comprehensive health and dental benefits plan – including a commitment to mental wellness and a flexible Health Care Spending Account

Always work in a safe manner and consistently be mindful of safety owed to yourself, fellow team-members and to visitors

Knowledge of mailing routines/procedures required by Canada Post services.

Familiar with the operation of high speed/high volume postage equipment having remote postage meter resetting capability.

Must possess excellent organizational skills.

Team player with demonstrated initiative and excellent interpersonal skills.

Previous Experience in a similar role would be an asset.

Processes and delivers mail efficiently and within a 24-hour turnaround time.

Previous experience in a people management role required

Ensure team receives the training on the skills and knowledge to proficiently perform the role.

Collaborates with other Operations managers and senior management across internal operations departments to resolve problems or improve processes.

Completion of a 3-year post-secondary education or relevant work experience

Monitors key performance indicators daily to address factors that may be affecting the customer experience.

Experience in banking services or reconciliation background required.

Shipping and receiving using automated system to track and manage activity.

Arrange alternative courier or shipping services to meet customer requirements.

Post high school technology training or experience (preferred).

6 months to 1 year experience in a Customer Service environment.

6 months to 1 year experience with lift truck and material handling equipment.

6 months to 1 year dock experience.

Excellent organizational and time management skills

Serving as a liaison with building management and vendor relations

Events planning experience is considered a plus

Great customer service and interpersonal skills

General knowledge of MS Outlook, Word, and Excel

Problem-solving and basic troubleshooting skills

Attach documents to correct client in broker or client management system using specific coding and verbiage based on document type.

Clear and concise oral and written communication skills.

Excellent organization skills – able to multi-task, prioritize work and meet deadlines.

Excellent interpersonal skills – able to work independently and within a team.

Business savvy with a demonstrated willingness to learn new concepts and skills quickly.

Comfortable and experience working with technology (solutions).

* One (1) year of experience in a clerical field or similar;

* Knowledge of Microsoft Office suite with good working knowledge of Excel;

* Good organizational skills and ability to multitask and prioritize;

* Strong communication skills; and

* Handle all incoming and outgoing mail and packages;

* Work in collaboration with showroom staff to display product samples;

Responsible for effective implementation and management of Ricoh Service Excellence

Manages total production labor percentages by achieving percentage of production worker labor and quality control labor established by the company

Ensures that location is properly staffed by matching employee skills and equipment with production demands

Required high school diploma or equivalent work experience

5 + years of experience in a related field

Requires intermediate to advance Microsoft Office experience

Minimum 1-2 years of switchboard, reception, mailroom or customer service experience

Excellent interpersonal skills with the ability to quickly develop business relationships

Excellent communication skills both verbal and written

Courteously meet and welcome customers and general members of the public

Answers, screen and direct all incoming calls

Assist visitors with visitor badges

Minimum 6 months’ comparable experience or relevant combination of education and experience.

Retaining information regarding Kal Tire locations and appropriate managers/sales people.

Working knowledge of safe packing methods.

Excellent verbal and written communication skills

Picking and packaging of orders.

Maintaining all safety supplies for all locations, including ordering and invoicing.