Mailroom And Reception Clerk

(#23-02545)
Are you looking for a career with a company that integrates state of the art hardware, software, and consulting and support service? Ricoh Canada Inc. is a leading provider of document solutions. Ricoh's fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.
To help you thrive, Ricoh provides an award-winning training program, an excellent support structure, and a comprehensive benefits package. Ricoh values their employees and want their employees to succeed with their career goals; Ricoh assists with career development by promoting from within the organization and assisting with continuing education!
Ricoh is currently looking for a career-oriented individual to manage a high volume mail room and reception area. In this position, the selected candidate will be responsible for managing, operating and overseeing a fleet of office equipment; including copiers, printers, scanners, faxes and multi-function devices. In addition, the primary focus is building relationships with customers while providing important office support.
Duties And Responsibilities

• Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
• Running reports
• Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
• Establishing and maintaining quality controls to ensure work accuracy
• Delivery of mail and printing projects throughout the customers site
• Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
• Keeping logs of downtime, repairs and meter charges of all copiers/printers on site
• Download jobs from email or print queue, sizing, reproducing, sorting and finishing
• Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
• Provide reception coverage (including meeting and greeting guests, answering calls, supporting meeting rooms and more)

Qualifications
EDUCATION & EXPERIENCE:

• Minimum 2 years of experience working in a mail room, copy centre or customer service role
• High School Diploma or equivalent work experience

Skills

• Effective use of Microsoft Office
• Excellent communication skills both verbal and written
• Strong self-motivation to drive results
• Ability to lift 30+lbs. as necessary
• Excellent interpersonal skills with the ability to quickly develop business relationships

Other

• Present a professional image at all times to customers and vendors

About Ricoh Canada
Ricoh Canada Inc. is a leading provider of document solutions. Ricoh's fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Canada Inc. is a wholly owned subsidiary of Ricoh America's Corporation with its head office located in Toronto, employing over 2,100 employees nation-wide.