Ramp Agent, Part-Time And Full-Time (Calgary)

For over 75 years, Executive Flight Centre Aviation (EFC) has been providing first class services to the aviation fueling and airport services industry. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to be the best-in-class aviation partner for our people, our customers, and our community.

EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups – Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.

Our Calgary location is seeking entry level Full Time, and Part-time Ramp Agents to support our diverse operations.

The successful candidate must be available for one of the following shifts including weekends and holidays:

• Shift C (Full-time): Various overnight shifts between 21:00-05:00 (Weekdays and Weekends)
• Shift B (Full-time): Various shifts between 12:00-23:00 (Weekdays and Weekends)
• Shift A (Full time): Various shifts between 05:00-15:00 (Weekdays and Weekends)

The starting wage for this position is $17.00/hour

Main Functions

Ramp Agents support all ground handling operations, de-icing applications and possibly some fueling situations. Ramp Agents are accountable for all areas of aircraft ground handling and are required to operate in a safe and efficient manner.

Responsibilities

• Ensure correct baggage loading information is given to each aircraft, including any ballast concerns.
• Troubleshoot issues within the ground handling process.
• Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
• Assist in field maintenance, primarily on the apron and around the building entrances for snow clearing and grass cutting.
• Responsible to clean all company vehicles, GSE equipment and Fuel Trucks.
• Marshall and chock aircraft.
• Perform any other duties as required.
• Operate all ground service equipment.
• Ensure exceptional, courteous and respectful customer service.
• Provide a variety of servicing on aircraft.
• Direct passengers on the apron as instructed by passenger service agents.
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Plan, design and perform ramp services according to the standards set by Executive Flight Centre.
• Load and unload aircraft.
• Provide award-winning ground handling services including building quality relationships with customers.

Qualifications And Experience

• Able to lift or move up to 70 lbs independently.
• Professional, punctual, meticulous and diligent.
• A valid class 5 driver’s license is required
• Able to work inclement weather, overtime and extended shifts.
• Basic mathematics, trouble shooting skills and excellent attention to detail.
• Must be able to obtain a Radio Operator Certificate (Aeronautical)
• Able to work collaboratively as a productive member of the EFC Team.
• First Aid and CPR would be an asset.
• Able to work in confined spaces.
• Airport Security Clearance and Driver’s Abstract is required as a condition of employment.
• Must work shift work, weekends and stat holidays.
• A current/valid Restricted Area Identity Card (RAIC) is an asset. Otherwise successful candidate must be able to obtain a Restricted Area Identity Card as a condition of employment.
• Previous experience in the aviation industry in a similar role would be an asset.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally.
• Highly motivated and able to work with minimal or no supervision.
• A strong work ethic and positive team attitude.
• Able to effectively communicate both verbally and in writing.

What EFC Can Offer

• Competitive compensation
• An incredible work environment focused on hard work, fun and celebrating our successes.
• Paid Sick/Personal Days
• Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.
• Vacation pay
• Health and Dental Benefits for Part-Time Employees
• Career advancement opportunities in a variety of industries through the EFC Group of companies which include Aviation, Cargo, Operations, Construction, Facility Maintenance, Leasing, Administration, Heavy Duty Mechanic, Sales, Accounting, Human Resources, Safety, Training.
• A discretionary bonus program based on over all company performance.

Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities and to apply for this role.

We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.

INDALL