Quality Assurance Supervisor Jobs

Xerxes Corporation, a division of Shawcor Ltd., (Shawcor) is the largest manufacturer of underground fiberglass storage tanks in the world. With nearly 40 years of direct industry expertise, we are recognized as both a leading innovator and a trusted brand. We are always looking to add great people to the Shawcor family, people whose skills and goals match our Mission and Values. If you are looking for an opportunity to work in a dynamic team environment where integrity and passion drives operational excellence, Shawcor is for you!

POSITION SUMMARY:

The Quality Assurance Supervisor accountable managing Quality control team and for monitoring the effectiveness of the QMS at the plant level, supporting multiple plants as assigned. This position is responsible for coordinating activities for quality control team members who are involved in the testing and inspection of materials and in-process product, and for auditing processes against internal and external standards.

The incumbent will provide a leadership to ensure that quality regulations for products, processes and employees are systematically monitored to provide optimum results with the least amount of wastes and process input.

DUTIES

SAFETY

• Cooperate with their employer for the purposes of protecting the health and safety of themselves as well as other workers either engaged or at the work site where the work is being carried out.
• That the workers are aware of their health and safety responsibilities and duties
• Every worker shall,
• The health and safety of workers and others at the work site
• Maintain a safe working environment by aligning with corporate safety rules and regulations, and ensuring a culture of safety
• Provide support to the generation of HAA and SOP
• Every employer shall, as far as it is reasonably practicable to ensure:
• Ensure that the equipment and process operate efficiently and safely

LEADERSHIP AND SUPERVISING

• Provides direction on prioritization of tasks and activities as per production plan requirements
• Mentor, coach and supervise quality control team members
• Coach and mentor employees to ensure that they are highly engaged and highly productive
• Identify and remove roadblocks for team and individuals
• Develop increasingly more capable team
• Develop people to improve their performance and work throughput
• Manage hiring core team members

QUALITY EXECUTION

• Manage NCRs and CAPAs process
• Support periodical external audits (UL, NSF, CSA) and solving queries resulting from the audits
• Perform process audits (Shell test, final test, shipping etc.)
• In collaboration with System Quality Assurance team and other departments, write/update detailed technical inspection & testing work instructions, checklist, and standard operating procedures.
• Support Sales on tank MRB preparation
• Submit UL and NSF samples for annual tests
• Support for developing and updating SOPs as well as other technical documentations
• Provide periodical FTQ performance reports and update DMP board accordingly
• Perform root cause analysis on customer complaints and field service issues
• Track Quality KPIs and report findings using statistical/trend analysis during daily and weekly review meetings
• Support plant leadership and Quality Assurance team in non-conformance and related incident investigations from Root Cause Analysis to Corrective Action assignment and implementation – across multiple facilities.
• Maintain, update, and submit inspection test plans (ITPs) for all ETO tanks
• Provide support activities to the other Tank plant(s) is needed
• Support implementation of the Quality Management System (QMS) elements and auditing processes.
• Identify roadblock and quality nonconformities in day-to-day production and communicate or investigate the issues to minimize or eliminate them
• Perform first article inspections for new supplier qualification process
• Review and approve the tank packages for the tanks manufactured by the Shawcor licensees
• Manage equipment calibration program
• Provide inspection guidance following customer specifications or product quality related checks to the QC team as per drawing(s) when required
• Working with Industrial Engineering Team, Product Engineering Team, Sales, Procurement, Drafting, Production and Field Service Team ongoing projects
• Support strategic implementation of Quality Assurance initiatives at the local plant.

LEAN PROGRAM ADVANCEMENT

• Support Best in Class Cost Saving program and Lean best practices.

PROJECT MANAGEMENT

• Collaborate with other departments through cross-functional teams and meetings.
• Determine the feasibility and priority of the projects.
• Design and run projects related to quality, propose performance and cost justification for projects.

Other Duties

• Support department manager to ensure division and corporate yearly targets are met.

SPECIAL SKILLS REQUIRED:

• Ability to travel within North America.
• Previous experience managing and leading a team is required.
• Solid knowledge of quality principles, program requirements, best practices, regulations, and codes.
• Training and experience in ISO9001 and quality system audits
• ISO9001 Auditing Certification, preferred
• Demonstrated ability to engage employees and encourage positive behaviors.
• Results oriented and driven to succeed.
• Ability to motive and keep employees’ members engaged
• Minimum 6-10 years of prior experience in quality assurance/control in a manufacturing environment
• Excellent analytical, communication, and training skills.
• Holding Bachelor’s degree / Diploma.
• Greenbelt Six Sigma Certification, preferred
• Previous experience with Quality Management System
• Outgoing and expressive individual with excellent communication and team building skills.
• Ability to write detailed work instructions and standard operating procedures
• Proven quality expertise and passion for developing a strong quality culture.

Applications will be accepted until the position is filled. We thank all applicants for their interest, but only those selected for an interview will be contacted. All recruiting activities are managed via our applicant tracking system. Please apply online to be considered for this opportunity.

Shawcor is an equal opportunity employer.