Program Assistant, Covid-19 Response (Tft) (Cupe 91.23)

Scope:

This position is to support all aspects of the COVID-19 teams related tasks and to ensure that the requirements of the Health Protection and Promotion Act and all associated legislation are met by providing quality programs and services.

This position performs a variety of support functions key to the successful Public Health program delivery. The Program Assistant uses a variety of computer applications, problem solving and judgment skills to develop and maintain effective processes.

Position Description:

• To schedule various internal and external appointments and events
• To assist all external and internal customers in a friendly, positive, professional and time sensitive manner
• To provide clerical support using Corporate standard software including Microsoft Office and SharePoint
• Contribute to the identification and prioritization of areas for improvement within the six dimensions of quality (safe, effective, efficient, timely, person-centered and equitable)
• To record and distribute agendas and minutes for various committee meetings
• Other duties as assigned.
• To process incoming and outgoing mail
• To provide support to various programs across the Health Unit as needed
• Maintain and administrate the Omni RIM database which includes creating/preparing new files, changes to existing files, printing Records Management usage reports
• To assist program delivery by using divisional databases and web-based applications including but not limited to iPHIS, Hedgehog, IRIS, DWARS, ISCIS, OHISS and Panorama
• Engage with colleagues in a systematic approach to quality improvement, including the definition of the purpose and scope; development, testing and implementation of change ideas; and measurement of reach and impact
• To conduct switchboard and front-counter operations and provide a broad range of information in response to customer inquiries as needed (i.e. email follow-up, payment processing etc.)

Requirements

Knowledge and Experience:

• Over one year and up to two years related experience
• High school grade 12 graduation plus an additional Administrative or related program of one year and up to two years
• Basic knowledge of the principles of health promotion is an asset

Skills and Abilities:

• Computer expertise in corporate standard software (Microsoft Office) and department specific software for data search and entry and to create and modify documents (validated through standard excel testing)
• Keyboarding skill of 45 wpm with 80% accuracy (confirmed through testing process)
• Valid Ontario driver’s license and access to a reliable vehicle
• Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act

Benefits

Posting #: CUPE 91.23

Position: Program Assistant, COVID-19

Response Status: Temporary Full Time (date of hire to approximately December 22, 2023)

Employee Group: CUPE Local 4700

Salary: $23.55 - $29.44 per hour

Division: Health and Social Services

Department: Public Health

Reports To: Program Manager, COVID-19 Response

Location: Caledonia Health Unit

Posting Period: July 24, 2023 - August 7, 2023

How to Apply:

• If you are electing to include a cover letter, the cover letter and resume must be sent as 1 file
• Ensure the file extension for your resume document is .doc, .docx or .pdf

The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education.

Thank you for your interest in this position. Only those to be interviewed will be contacted.