Product Specialist Jobs

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Title: PRODUCT SPECIALIST - 98805

Primary Location: Canada (CA) - New Brunswick - Moncton/Fredericton areas

Function: Product Support

Onsite/Remote: Remote Position

Candidates applying for this position must have the proper work authorization to work in Canada to be considered for this position. Canada visa sponsorship is not available for this role.

Your Responsibilities

As a Product Specialist with Waratah Forestry Canada, you will provide technical field support to our Waratah dealer network and customer base.

In addition, you will:

• Assist dealers with support issues, in field challenges, and warranty issues relating to Waratah.
• Perform hydraulic and electrical troubleshooting of problems on Waratah processor harvesters working in the field.
• Perform sales calls on logging contractors promoting the Waratah product.
• Assist with demo operating and demonstrations of dealer owned Waratah product.
• Work with the logging contractors to assist with application and performance of Waratah product.
• Experience in woods safety and travelling safely in and out of logging job sites.
• Assist with startup, commissioning and set up (hydraulic, mechanical, automation) of new Waratah harvester processor heads in the Maritimes and occasionally in Western Ontario.

What Skills You Need

• Bilingualism (English/French). Language skills.
• Solid understanding of hydraulics and electrical theory.
• Strong mechanical aptitude with field experience on Waratah Attachment models.
• Not required but considered an asset: Ticketed Heavy Duty (HD) mechanic.
• Three plus years of strong mechanical aptitude with field experience in mechanized forestry mechanics.
• Waratah Machine Operation.
• Willingness and ability to travel (approximately 75%) within the given regions as scheduled thru the Product Support Manager on a weekly basis to meet operational business needs.
• Ability to use Microsoft Office products plus intranet and internet functions.

What Makes You Stand Out

• Strong mechanical aptitude, strong troubleshooting skills, and experience working on equipment in the forest industry.
• Dealer experience with customer support.
• Mechanical experience on Waratah or other brand harvester/processors.
• Head processor or harvester head operating minimal experience.
• Ability to present and communicate the product.
• Experience working in the logging industry or forest equipment industry either as a mechanic or harvester operator.
• Experience and knowledge of the Maritimes logging applications and practices.
• The ability to produce technical reports and provide market/product feedback.

Education

Ideally you will have a degree or equivalent related work experience in the following:

• High School diploma
• Bachelors degree in mechanical engineering or forestry

In accordance with the John Deere Accommodation Policy, reasonable accommodation of any of these qualifications may be considered. An equal opportunity employer, John Deere requires a diversity of people, perspectives and ideas to address the complex challenges of its global business.

This position will be posted for a minimum of 7 business days and unposted when a qualified pool of candidates is achieved.

The information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.