Patient Care Contract Specialist

CARE AND BE CARED FOR - THIS IS YOUR HOME

Do you have extensive experience in providing accurate financial and contract information and guidance adhering to financial practices with legislative requirements and established policies and procedures? Are you knowledgeable in quality improvement tools, techniques and measures with the demonstrated ability to prepare, analyze and effectively communicate complex financial and statistical information in a fast paced and deadline driven environment, with frequent changes and interruptions? Are you able to make independent decisions, monitoring information and reports and raise issues of serious concern or risk? Are you passionate about exceptional health care and understand issues and priorities within the healthcare sector?

If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do?

Reporting to the Manager, Contracts and Relationships, this position is responsible for the development, distribution and maintenance of all Family Managed Home Care (FMHC) agreements and supports reporting, administration and quality performance monitoring of direct patient care contracts with service providers in alignment with the established performance management framework.

What must you have?

• Excellent customer service skills
• Knowledge of quality improvement tools, techniques and measures.
• A valid driver’s licence and access to a reliable vehicle
• Advanced level of computer literacy with proficiency with Microsoft spreadsheet and word-processing programs
• Extensive experience in business administration, bookkeeping, accounting, and records management with the ability to prepare, analyze and effectively communicate financial or statistical information.
• Post-secondary education in financial or contractual discipline or other relevant field combined with a minimum of three (3) years’ experience in a financial or contractual discipline role (or equivalent combination of education and experience).
• Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a fast paced and deadline driven environment with frequent changes and interruptions.
• Established ability to accurately complete required documentation, reports and forms
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

• Basic understanding of issues and priorities within the healthcare sector.
• Knowledge of government cyclical planning, review and reporting requirements
• Good understanding of Home and Community Care Support Services business objectives and programs
• Ability to speak French or another second language
• Basic knowledge of and adherence to relevant legislation such as Personal Health Information Protection Act (PHIPA).
• Project management skills

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer

• Valuable development opportunities
• Attractive comprehensive compensation packages and benefits
• Membership in a world class defined benefit pension plan

Who we are?

We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.