Partnership Success Manager Jobs

Partnership Success Manager

Reporting to the Director of Client Operations, you’ll be responsible for building and maintaining strong relationships with our strategic partners. You will ensure the success and growth of these partnerships, ultimately driving mutual value and achieving business objectives.

Who you are

You are a results-oriented and customer-focused professional with a proven track record of managing strategic partnerships. You are a natural relationship builder with exceptional communication skills, capable of cultivating trust and rapport with key stakeholders. Your strategic mindset allows you to identify growth opportunities, drive partner engagement, and deliver measurable value for both Virtuo and its partners.

What you’ll be doing

• Collaborate closely with internal teams to align partner activities with broader business objectives
• Identify growth opportunities, implement strategic initiatives, and offer insights that achieve mutually beneficial outcomes for Virtuo and its partners
• Identify and address challenges or bottlenecks that may impact partnership success
• Develop and execute strategic onboarding and roadmaps to drive partner engagement and maximize the value of partnerships
• Monitor partner performance, track key metrics, and conduct regular business reviews to identify areas for improvement and optimize partnership outcomes
• Take ownership of partner accounts, proactively managing their success and ensuring high levels of engagement
• Build and nurture strong relationships with key strategic partners, serving as their primary point of contact

How you’ll be measured

• PNPS (Partnership Net Promoter Score)

What we’re looking for

• 3-5 years’ experience in a Partnership Success role or similar position
• Experience working with and sourcing corporate partnerships is an asset

What will help you succeed?

• Ability to establish and nurture meaningful relationships with partners
• Ability to think critically and develop innovative approaches to maximize partnership value and achieve long-term goals
• Exceptional organizational skills to manage multiple priorities, meet deadlines, and successfully execute partnership initiatives
• Proficiency in analyzing data, identifying trends, and using insights to inform decision-making and drive partnership success

Who are we?

Virtuo is a home concierge platform redesigning the entire homeownership journey. We partner with large home builders to help them deliver the seamless, first-class homeownership experience that consumers have come to expect in today’s age.

We’re a tight-knit, straight shooting team – we collaborate and dream big, and are looking for someone who wants that kind of camaraderie. We don’t take ourselves too seriously, but when it comes to the business, we are laser focused on our vision and our results show it.

What we offer

• Competitive base salary
• Comprehensive health benefits
• Work-life balance
• Paid vacation
• Energized and collaborative work environment