Part Time Front Counter Sale Representative

Description
Front Counter Sales Representative - Brandon, MB
We are hiring Part Time Front Counter Sales Representatives that can provide excellent customer service as front counter salespeople.
You will demonstrate strong communication skills who can make customers feel welcome in our store will stand out. Your positive attitude for willingness to get cross-trained, and desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately you will ensure that all our customers leave our store satisfied and you will contribute to the store’s profitability.
Required Skills & Abilities

• Capable of building trusting relationships with the retail and commercial customers
• Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences, every time.
• Able to give consistent and effective customer feedback to the store management team on an ongoing basis.
• Familiarity with consumer behavior principles
• Proven ability in an inside sale and/or counter sales environment; can provide product knowledge information to customers in a confident and friendly manner.
• Efficient and detail orientated data entry skills are required to enter appointments and orders into POS/internal systems.
• Ability to work in a standing position for extended periods
• Ability to provide detailed pricing terms and prepare and present customer quotations.
• Being good at effective problem solving, planning, and organizing

Qualifications And Special Requirements

• Resolve customers complaints or issues with speed and professionalism
• Minimum of 1+ year experience in customer service, counter or inside sales role.
• A Valid driver’s license
• Manage database records and keep all customer accounts up to date with keywords/notes
• Provide accurate information (product features, pricing and after-sales services)
• Gain knowledge with products and stay up to date with new products, services, and tire/rim inventory
• High-school diploma or, GED equivalent
• Strong personal commitment to health and safety
• Demonstrate understanding of the automotive or related industry, and aptitude for learning product knowledge.
• Answer incoming calls while handling customers inquiries, concerns, or questions
• Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes

Kal Tire offers

• An accelerated training program will be provided
• Competitive wage, benefits, and RRSP matching program
• We offer a culture that fosters inclusion and respect. We are committed to providing equal opportunities to all applicants
• Incentive Program – Additional income may be obtained through our Incentive Program which recognizes performance output
• Technology – We grant everyone accesses to the newest tools and technology in manufacturing equipment, allowing all of our team members to gain the newest skills in today’s market
• Working with a Well-Established Company – Kal Tire has been in business since 1953 and currently has over 250 store locations across Canada. Continued expansion plans lead to career advancement opportunities

Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast. Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents. Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.