Operations Clerk Jobs

What You Will Get To Do

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials.

By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to, and under the direction of the Supervisor of Corridor Management, the Part-Time Clerk (Operations) is responsible for providing administrative and communications support to the Operational Services Staff, including, but not limited to:

• Responding to telephone and email inquiries/concerns from the general public and other members of staff in a courteous manner;
• Compiling of statistical information;
• Two-way radio dispatch;
• Providing excellent customer service;
• Accurate record keeping;
• Preparation of correspondence;
• Other administrative/clerical duties as assigned.
• Accurate data entry;
• Filing; and,

Who You Are

Our Operational Services team is looking for an enthusiastic, solutions-oriented team player who takes initiative and thrives on a high performing team. You are self-motivated, self-starting and utilize a proactive approach to work. You value partnerships. Using your excellent communication and interpersonal skills you foster a collaborative team environment among co-workers, and work well both independently and as part of a team. You demonstrate tact, diplomacy and sound discretion when working with a broad range of partners.

A high volume of work does not intimidate you. You are excellent at prioritization and time management, and can work under pressure to meet deadlines. You are a problem solver. You love to research and analyze problems: identifying, gathering and processing relevant information to determine possible solutions, evaluate them and make recommendations. As far as you’re concerned, anything worth doing is worth doing right.

What You Bring To Our Team

The successful applicant must possess:

• A minimum of eighteen (18) months of related administrative experience;
• Demonstrated working knowledge of Microsoft Office Suite (Word, Excel and Outlook), at an intermediate level; and
• Excellent keyboarding skills; with the ability to manage multiple phone lines, while ensuring work is completed accurately and efficiently.
• A post-secondary school graduation diploma in Office Administration, or related discipline;
• A thorough understanding of municipal government functions and responsibilities;

What We Offer You

• Salary: $21.75 - $24.22 per hour (Band C)*

* The Town is currently undertaking an extensive job evaluation review for CUPE positions. The salaries and job responsibilities for all part-time unionized postings are being considered under review until the results and ratings for these positions are finalized and shared. Please be aware that salaries and job responsibilities may be impacted by this review.

We are an Equal Opportunity Employer

At the Town of Whitby, our values guide everything that we do. We celebrate our differences, which is why we are committed to building an inclusive and barrier-free environment for our team. If you need a specific accommodation during the recruitment process, please let us know, and we will be happy to provide. Any information received relating to accommodation will be addressed confidentially.

Acknowledgement will only be forwarded to those applicants who are invited for an interview.

Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.

Union Affiliation: CUPE Part-Time

Hours: Flex hours, Monday to Friday between 7:30 a.m. and 4:00 p.m., up to a maximum of twenty four (24) hours per week.

Work Location: Whitby