Operations And Talent Development Coordinator

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

The Operations and Talent Development Coordinator supports with the deployment, planning, delivery initiatives virtually and in person. They will be working with both our Operations team and Talent Development team and also take part in key learning initiatives as they arise. This role promotes overall synergies with both the Americas and Global programs along with our learning and talent teams. This role needs to effectively balance working very independently while applying a consultative approach to address business needs with the right team members on a regular basis.

This role will require strong project management skills as they will need to balance multiple initiatives at a time in a fast-paced environment. They will be a key contributor in supporting the delivery of our Operations Strategy for Learning and the ongoing programs that are aligned to Talent Development.

Your Key Responsibilities

• Support with team budget
• Ability to support with presentations in the creation and refinement of them
• Ability to navigate through excel, sifting through data and highlighting key priorities
• Collaborate and partner with other team members on the logistical planning, deployment and communications of projects
• Partners with the Americas and Global team with programs and initiatives ensuring communications are sent, targets are hit, and our internal stakeholders are informed
• Support Global CE Policy compliance process
• Support with both virtual and onsite sessions including overall deployment
• Creates and sends out communications aligned to our programs
• Compile and summarize reports
• Support EY Badges program through teaming with Regional Badge Champion, organizing and drafting communication for Badges Advocates, responding to learner queries, participating in Advocate calls
• Organize and participate in debriefs with facilitators (and other stakeholders) with focus on continuous improvement

Skills And Attributes For Success

• Strong sense of teaming and working with others
• Strong project management and prioritization skills, able to coordinate multiple projects/initiatives simultaneously and meet demanding timeframes
• Strong written and verbal communication skills and ability to work effectively with multiple groups across learning and the business
• Demonstrated ability and confidence working with technology and learning new software
• Vendor management skills
• Strong attention to detail
• Proven ability to collaborate with geographically dispersed team members, indirect team members, client serving personnel at higher staff levels and support staff
• Ability to handle sensitive information in a confidential manner

To qualify for the role, you must have

• 2+ years of experience in an administrative, coordinator or project type role
• Proficient in Zoom, MS Teams, Office 360 and SharePoint
• Proficient in advanced capabilities in Excel and PowerPoint (use of pivot tables and v-lookup)

Ideally you will also have

• Experience with budget management
• This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.
• Education or experience in Human Resources, Learning or Talent Development

What We Offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• The freedom and flexibility to handle your role in a way that’s right for you
• Learning opportunities to develop new skills and progress your career
• Support and coaching from some of the most engaging colleagues in the industry

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the LGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The Exceptional EY Experience. It’s Yours To Build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.