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Medical Office Assistant Jobs
Company | Northwest Healthcare Properties REIT |
Address | London, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Medical Practices |
Expires | 2023-09-27 |
Posted at | 8 months ago |
Job Title:
Medical Office Assistant
Education Qualifications:
Diploma in Medical Office Assistant or other similar course/employment experience
Position Reports To:
Clinic Manager/General Manager
Job Purpose Summary:
The Medical Office Assistant performs routine clinical and administrative duties under the direct supervision of the physician and Clinic Manager.
Key Responsibilities & Accountabilities
Administrative Responsibilities:
- Assist physicians as required
- Obtain pre-authorization for WCB and other third party providers, as needed
- Accept deliveries and assist with stocking office supply delivery
- Place general clinic garbage in certain areas for the building cleaning staff to pick up
- Give forms to patients to be filled out, and update the EMR with information as needed
- Schedule all patient appointments and all follow-up appointments for any reason
- Manage the phone system to ensure that the proper greetings/recordings are activated at the appropriate times
- Check patients in (and out) and obtaining all patient information, and at every patient visit – ensure that patients present their health card and check its validity
- Validate and update Health Card Version codes with the MOH validation service as required by Clinic Manager
- Check and enter EMR Alerts and ensure they are accurate
- Retrieve and sort all incoming faxes and mail; and scan all documents into the EMR as required
- Assist in the training of other staff regarding new office procedures
- Schedule all patient referral / consult appointments as directed by the physicians
- Collect, invoice and process payments from patients
- Shred and empty shred bins for certain areas/offices
- Perform other duties as directed
- Answer phones and return messages; call patients when appointments need to be cancelled and/or re-scheduled
Clinical Responsibilities:
- Preparation of exams room, maintenance, inventory and assist with the supply order
- Take weight and vital signs, prepare infants for examinations (weighing and measuring)
- Greet patients from the waiting room and take the patient to the examination rooms; ask them for their reason of visit
- Other duties as required
Personality:
A friendly, compassionate, caring individual committed to providing exceptional healthcare to all patients of HealthPark Medical Clinics as an integral member of the healthcare team.
Specific Job Skills:
The MOA has a passion for providing the highest quality of patient care while maintaining strictest confidentiality. The MOA has the ability to work independently, be self- directed and work as part of the health care team. The MOA has effective organization, critical thinking, problem-solving, and decision-making skills.
Computer Skills:
Must be adept in use of Microsoft Office 2010 and Accuro EMR software.
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