Meat & Seafood Associate Team Leader (Assistant Department Manager)

Assists the Team Leader in all aspects of Multi-Team and department daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Responsibilities

• Works with Team Leader to resolve team concerns or issues.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Functions as point person and departmental person-in-charge in absence of Team Leader.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Assists Team Leader in analysis of sales, reports, and labor.
• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Works with Team Leader to achieve sales, margin, expense, and labor targets.
• Communicates and maintains Team Member safety and security standards.
• Sets and achieves the highest standards of retail execution.
• Consistently communicates and models WFM vision and goals.
• Follows through on customer questions and requests, resolving concerns as needed.
• Provides timely, thorough, and thoughtful performance evaluations.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

Knowledge, Skills, & Abilities

• Capable of teaching others in a positive and constructive manner.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Extensive knowledge of supported department(s) products.
• Thorough product knowledge.
• Growth mindset towards greater responsibility and ownership.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficiency with email, Microsoft Office, and operations-related applications.
• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Desire to coach and mentor others for growth.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.

Desired Work Experiences

• 18+ months retail Team Member experience and 6+ months of supervisory experience.

Physical Requirements / Working Conditions

• Hand use: single grasping, fine manipulation, pushing and pulling.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: 90 degrees Fahrenheit.
• In an 8-hour work day: standing/walking 6-8 hours.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Ability to work in a wet and cold environment.
• Must be able to lift 50 pounds.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
Reasonable accommodations are available upon request for all parts of the recruitment process.
The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the application process, please contact the local Human Resources office at the worksite where you are applying for a position.