Manager, Student Registration And Academic Advising

Posting Details

Position Information

Job Title Manager, Student Registration and Academic Advising

Appointment Type Full Time Continuing

Position Dates

Hours per week/FTE 35

About The Position

The Manager, Student Registration and Academic Advising is responsible for overseeing the efficient and effective operation of the student registration and records and academic advising functions within the Registrar’s Office. This role involves providing leadership and supervision to a team of staff members, ensuring compliance with policies and procedures, and managing resources to support registration and advising services. The Manager plays a crucial role in promoting student success by coordinating registration processes, maintaining accurate student records, and providing guidance on academic and career advising. Additionally, the Manager collaborates with internal and external stakeholders to enhance communication, develop and implement strategic enrolment plans, and assess program effectiveness.

Position Details

• Develop communication plans internally and externally, ensuring alignment and avoiding information conflicts.
• Academic Advising
• Design and provide advising services based on current research on student learning, career preparation, and development theories.
• Articulate theories and models that facilitate student development during college years.
• Troubleshoot student registration-related problems.
• Collaborate with marketing, communications, and IT departments to enhance student engagement.
• Coordinate communications with students regarding registration and develop policies and procedures.
• Monitor and assess staff performance, providing coaching and mentoring as needed.
• Gather data for analysis and quality assurance, implementing technological changes to support registration processes.
• Manage administrative documents and confidential student records.
• Develop and implement policies and procedures regarding student records.
• Manage budget, assign project work, and facilitate cross-functional collaboration.
• Student Records
• Attract and retain staff through recruitment, selection, and orientation processes.
• Contribute to the development and implementation of the Strategic Enrollment Plan.
• Troubleshoot student records-related problems.
• Gather data for analysis and quality assurance, implementing technological changes to support records management.
• Organize and prepare block registration using system tools, collaborating with program chairs to meet academic needs.
• Conduct quality assurance monitoring, incorporate best practices, and influence policy development.
• Utilize CRM systems for communication and collaborate with other operational units to achieve enrollment and retention goals.
• Coordinate systems and resources for convocation and term end processing, ensuring accuracy of institutional academic standing and graduation eligibility.
• Facilitate data collection for assessment and evaluation, implement program changes based on findings.
• Review data to support enrollment and retention goals, identify trends, and measure effectiveness.
• Foster working relationships with internal and external stakeholders, such as high school counselors and administrators.
• Resolve client and staff issues, raise the unit’s profile with stakeholders, and research advising trends.
• Communication and Collaboration
• Assessment, Research, Planning, and Programming
• Conduct performance reviews, provide professional development opportunities, and ensure adherence to ethical guidelines.
• Student Registration
• People Development

Required Qualifications

• Bachelor’s degree in a relevant field; Master’s degree preferred and minimum of 5 years experience in a student enrolment role at a post-secondary institution.

Preferred Qualifications

• Understanding of ethical guidelines for advising and working with confidential student information.
• Knowledge of student registration and records systems and relevant policies.
• Familiarity with career and academic advising principles and practices.
• Excellent communication and collaboration abilities to work effectively with diverse stakeholders.
• Ability to adapt to technological changes and explore innovative solutions.
• Strong organizational and problem-solving skills.
• Proficiency in data analysis, assessment, and program evaluation.
• Strong leadership and supervisory skills, with experience in recruitment, selection, and performance management.

Salary Starting from $75,908 to $86,289 per annum; commensurate with education and experience.

Working Here

Land Acknowledgement

Located on the traditional lands of the Blackfoot Confederacy, Lethbridge College is committed to honouring the land from a place of knowing. We honour the Siksikaitsitapi as both the traditional and current Land Keepers of this area, and we welcome all Indigenous and non-Indigenous peoples who call Blackfoot territory their home to disclose as such when submitting applications.

Equity, Diversity and Inclusion

At Lethbridge College, we know we all benefit when the rich diversity of our campus community is fully represented, and all students and employees are included. We are committed to identifying and overcoming systemic barriers that impede individuals from underrepresented groups. We are ready to work together to ensure Lethbridge College is a place where all individuals feel valued for their unique perspectives, skills, and contributions and are afforded equal opportunities to participate in learning, research, and innovation.

We are committed to creating a diverse environment for all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, disability, and age.

Why choose Lethbridge and Lethbridge College

Lethbridge College is learner-focused, with an emphasis on experiential and flexible learning experiences and work-integrated learning.

We have a strong connection to our community and the land. We also promote a work environment that supports professional development and employee wellness, including flexible work arrangements and schedules that allow for work-life balance. In addition, we prioritize equity, diversity, and inclusion across all areas of our campus community.

Lethbridge advantages

Lethbridge offers a relatively low cost of living, with mild winters and sun-filled summers. Outdoor adventures await you in the city’s vast park systems and river valley, and we’re located just an hour and 20 minutes from the mountains. Enjoy the advantages of small-city life while accessing the amenities of a larger city, including arts and culture, sport and recreational facilities, and year-round family-friendly events.

Posting Detail Information

Posting Number P23-00502

Open Date 06/23/2023

Close Date 06/30/2023

Open Until Filled

Special Instructions to Applicants

Lethbridge College is committed to inclusive recruitment practices by providing reasonable access and accommodations to applicants. If you would like to request an accommodation at any stage of the recruitment process, please contact [email protected] . Private information received in relation to the request will only be used to facilitate the recruitment process and will be kept confidential and shared only as needed with the selection committee.