Manager, Healthcare And Senior Living

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

This role’s primary responsibility is to lead the Healthcare & Senior Living Sales Team in the Region to drive sustainable sales growth and profitability. Contribute to operational efficiency in the Healthcare & Senior Living team by identifying growth opportunities with new and existing customers. Building and maintaining effective relations with Key Healthcare & Senior Living Accounts and Key Healthcare & Senior Living Associations is critical to creating and maintaining a strong presence in the Healthcare market. This individual will be working closely with Sysco Canada Healthcare team to support Sales, Chain development and Marketing and Systems initiatives.

Role Responsibilities:

• Reviews and promote items in Foodie and Nourish newsletter.
• Key contact for healthcare related industry events and associates along with organizing healthcare shows, product showings, food shows, and training days.
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Responsible for communicating and presenting healthcare promotions, ideas, and objectives to members of the Healthcare & Senior Living Team.
• Maintain and understand customer Master Distribution Agreements (MDA) and ensures all service obligations in the agreement are fulfilled.
• Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization.
• Assign accounts to Account Executive’s as required.
• Identifies training requirements for team as well as customers with respect to Sysco related systems.
• Lead and manage the Healthcare & Senior Living Sales team regarding performance, priorities, development, and attaining sales goals/targets.
• Promotes and organizes STIR sessions and assists team in reaching the regional goals.
• Review new items for listing along with reviewing all contracts and pricing programs to ensure pre-tax targets are being met.
• Main liaison/contact person for National Healthcare Head Office’s and Sysco National Healthcare Team.
• Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization.
• Addresses and ensure outstanding AR is up to date.
• Assist with the implementation of new processes, procedures and tools and ensuring understanding with team
• Addresses and resolve customer issues.
• Manages entire Healthcare Territory for National Sales; territories are not limited to healthcare and may contain other National Sales accounts.
• Oversee and complete proposals, tenders, and healthcare contracts for existing and new business opportunities.
• Review Accounts Receivable status with Account Executives
• Promotes Sysco brand items and newly listed products.
• Develops flyers and sell sheets for new Sysco Brand and regular products.
• Liaise between customers and manufacturers for customer samplings.
• Enable, champion and embrace an inclusive culture
• Support Account Executives with additional customer communication if required
• Liaise with National Sales Canada VP National Account’s / National Account Manager’s
• Ensures quarterly plans for Chains and bi-annual/annual objectives set out in the annual review to ensure financial targets for sales, margins and other variables are met.
• Accountable for the accuracy of timecards, approvals and scheduling of direct reports
• Perform other duties as assigned.
• Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.

Qualifications/Skills/Job Requirements (About you):

• Valid driver’s license in good standing with access to a vehicle is required.
• Post-Secondary business-related Degree or Diploma as asset.
• Travel needed as required locally and/or to surrounding areas.
• Intermediate proficiency with Microsoft Office suite and other sales and/or industry specific programs.
• Minimum of three (3+) years’ experience in a leadership capacity.
• Healthcare experience in dietary, acute or long-term care is an asset.
• Minimum of three (3+) years’ work experience in a sales role.