Logistics - Director Of Operations

Responsibilities Text

Position Description Summary

The Director of Operations reports to the Senior Director of Operations. The incumbent is responsible for growing the regional business to meet

corporate growth objectives in revenue and profitability. He or she will have full P&L (profit and loss) responsibility for the country and is responsible

for the day to day operations in these locations.

Principal Accountabilities

Business Results

•Profit and loss responsibility for sites (comprehension of pricing modules)

•Required to interpret and effectively manage customer contracts

•Works with solutions team to develop processes for current logistics networks and for entering new markets

•Direct and assist site teams and controller in analyzing strategic and tactical processes and related costs

•Liaises with client to acquire detailed understanding of their short and longer term service needs

•Provides technical and process advise and gauge the client’s satisfaction levels

•Ensure compliance with Health and Safety procedures and practices

•Review of site level business plans to support the attainment of corporate objectives and budget

•Oversees project management and ensures in-depth analyses of business issues and project results are presented in a clear and concise format

for on-boarding of new accounts and potential accounts

Maximization of revenue and profitability within each site including

•Participation in and/or support of local business development

•Evaluate current structure and make recommendations to drive performance improvements

•Collection and analysis of market data for decision making

•Active development and support of key customer relationships

Leadership

•Thinks strategically when making plans and decisions

•Has the right people in place to achieve targets and to ensure the long term sustainability of the workforce.

•Leads by example – develops, motivates, and rewards those on his/her team.

•Supports and champions HR initiatives aimed at increasing the effectiveness of the workforce.

•Guides, coaches, and develops high potential employees and future leaders in the Branch environment.

•Effectively communicates company direction, objectives, and progress to Branch employees. Ensures that employees are well informed of current

events and issues that affect Schenker Canada.

•Encourages communication and cooperation with other departments throughout the organization.

Qualification Text

Knowledge and Skills

Personal Characteristics

•Achievement oriented person who can engage and motivate others in order to “makes things happen”

•Entrepreneurial in focus – proactively identifies and pursues business opportunities that will increase the market share/profitability of the Branch

and/or Company

•Change oriented – actively promotes and leads initiatives to increase the Branch’s capability or long term viability

•Interpersonal adaptability – able to “connect” and effectively communicate with a wide variety of people

•Team player – able to successfully integrate various perspectives and collaboratively align mandates within a team

•“Win-win” attitude – negotiates internally and externally for the good of Schenker Canada – effectively represents his/her ideas while displaying

flexibility in coming to mutually beneficial solutions for both parties

•Gets things done – follows up on progress and gets involved when necessary to ensure initiatives are driven throughout the organization