Logistics Coordinator Jobs

Responsibilities:

• Track and Trace large volume of customer orders
• Research and resolve all transactional problems to ensure reporting is reconciled in a timely manner
• Ensure and confirm pickup and delivery appointment for drivers
• Handle client complaints provide appropriate solutions and alternative within the time limits: follow up to ensure resolution.
• Communicate specific freight requirements and procedures to drivers and ensure customers are well informed.
• Communicating with customers and responding to their queries (via phone, email or fax) in a professional and timely manner.
• Maintain co-operative working relationships among team and internal staff
• Entering, updating and processing customer orders on various interfaces.
• Ensure daily delivery schedules are adhered to, and all necessary documentation is returned to head office in an accurate and timely manner

Requirements

• College diploma or bachelor's degree in business or related field is preferred
• Positive attitude with good people skills
• Freshers with excellent verbal and written communication
• Demonstrated ability to manage high-stress situations calmly and effectively
• Good command of MS Office (Excel and Word) with an ability to quickly learn new software
• Demonstrated ability to actively manage multiple, concurrent projects
• Previous experience in the logistic/supply chain industry is an asset

Benefits

• Career Growth
• Competitive Salary
• Healthcare Benefit Package

• Transportation
• Supply chain
• Logistics
• Customer Service