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Learning Specialist (16 Month Contract)

Company

Saje Natural Wellness

Address Vancouver, British Columbia, Canada
Employment type FULL_TIME
Salary
Category Retail
Expires 2023-07-29
Posted at 10 months ago
Job Description
Overview
For over 25 years we’ve been helping our community with essential oil blends that actually work. These essential oil blends treat stress, pain, gut, balance, and support in relaxation prior to sleep, and for symptoms of coughs and colds. We know that a life committed to wellness is greater than one focused on illness, and believe that reaching for natural can enhance your long-term health and wellness, every day.
We have been ranked by Canadian Business and PROFIT as one of Canada’s fastest growing companies. To support us on our journey, we are seeking diverse, purpose-lead people to join our team.
Get ready to celebrate global wellness with us.
Opportunity
Reporting to the Learning Programs Manager, the Learning Specialist is responsible for the coordination and support of learning programs and resources for teams at Saje. 
The Learning Specialist will support the Learning Programs Manager with development, coordination and execution of learning programs and work with subject matter experts to create content and learning approaches that enable Saje Team Member performance and growth.  
 All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers. 
This role is a 16 month contract.
Responsibilities
  • Maintain existing learning content and program materials to ensure accuracy and alignment with business needs.
  • Liaise with the Internal Communications team to organize and amplify learning initiatives and resources.
  • Create media-rich content including digital materials (i.e. video, virtual tools, eLearning modules etc.) that help drive our programs and educate new and existing Team Members about our brand, culture, products and more. 
  • Serve as a trusted advisor that demonstrates integrity when handling sensitive and confidential information.
  • Regularly visit Retail teams in store to understand current business needs and to inform Retail learning and development initiatives. 
  • Contribute to an environment where all Team Members consistently experience a sense of belonging and inclusion.
  • Coordinate onboarding program materials for new starters at Saje including new Team Members and Leaders from across our Retail and Support Office teams. 
  • Contribute to the evaluation of learning programs in partnership with the Learning Programs Manager, monitoring key measurement tools and creating action plans to drive and communicate the impact of learning initiatives.
  • Show up as a team player who interacts effectively with all Team Members; builds and maintains trust with cross-functional partners.
  • Report on celebrations and opportunities for learning at Saje, keeping a constant pulse on the health of our business and removing barriers for Team Members to access and grow from learning opportunities.
  • Support the execution and implementation of materials for learning initiatives including collaboration with subject matter experts and cross-functional partners to develop content. 
Applicant Requirements
  • Proficiency with digital design tools (i.e. Articulate 360 tools, Adobe Creative Suite, etc.)
  • 2+ years working in Learning & Development or relevant Human Resources roles  
  • Able to exercise effective judgment and navigate sensitive situations     
  • Degree/certification in instructional/learning design, adult education, human resources or a related field
  • Engaging facilitation and presentation skills that promote learning
  • Excellent interpersonal and communication skills
  • 3+ years of experience working in the Retail/service industry providing training/learning solutions for customer-facing and/or corporate teams 
  • Demonstrated instructional design experience
  • Exceptionally skilled at identifying and translating learning needs and themes into practical learning experiences and tools
  
Key Relationships
Reporting to the Learning Programs Manager