International Student Support Coordinator

Posting Details

Position Information

Job Title International Student Support Coordinator

Appointment Type Full-time temporary

Position Dates August 2023-August 2024

Hours per week/FTE 35

About The Position

Reporting to the Manager of International Services, the International Student Support Coordinator is responsible for the development, implementation, and monitoring of a wide range of services and initiatives necessary for ensuring international student success and retention. This position act as a resource to and foster a vibrant campus environment for international students by providing guidance, support, mentorship, and advice.

The person in this position would assist international students with understanding Lethbridge College’s classroom and general student experience, learning abroad and the Canadian experience.

The person in this position will serve as a key point of contact and meet with inbound international students (in person and/or virtually) as well as outbound students or groups of students and will collaborate with academic areas and other service areas to ensure activities foster engagement and understanding.

Position Details

• Regularly review and evaluate programming, resources and initiatives for improvements and enhancements
• Research internal and external trends and best practices in international student support services and work with existing support service teams in enhancing and developing integrated services
• Provide support in international student recruitment activities
• Support the coordination and hosting of welcome and farewell meetings for inbound exchange students, information/recruitment sessions for outbound exchanges and pre-departure/re-entry session for outbound Lethbridge College students
• Develop tools, resources, programs, and initiatives to ensure international students are accessing appropriate internal and external resources
• Plan, develop, and implement pre-arrival and arrival support and in-transition programming for international students including pre-arrival orientations, transition and orientation webinars, and orientation activities for soft landing to campus services
• Serve as a key point of contact and meet with inbound international students (in person or virtually, 1×1 or group settings) and outbound exchange students or groups of students to provide information and support for the purposes of student success
• Plan, coordinate and participate in social, cultural and information-sharing opportunities to maximize inclusion and connections of international students to the wider college community

Required Qualifications

• Has significant knowledge and lived, practical experience of working with international, ethnically, and culturally diverse communities
• Exceptional client service skills with the ability to be tactful, discreet, and empathetic in verbal, written and non-verbal communications
• Strong skill set in event planning and facilitation of diverse programming and services
• Strong organizational skills and ability to manage multiple priorities
• Excellent oral and public speaking/presentation skills; able to effectively use technology to support presentations
• Excellent interpersonal, collaboration, networking, and relationship-building skills and proven ability to work with multiple areas and departments to support international student success
• Bachelor’s Degree with two years experience in a related position

Preferred Qualifications

• 1-2 years of international experience (living, studying and/or working outside of home country)
• Comparative knowledge of international education systems and cultures from other countries (to Canada/Alberta)
• RISIA designation or RCIC designation

Salary AUPE Class Level 10 Step 1 $28.85/hr

Working Here

Land Acknowledgement

Located on the traditional lands of the Blackfoot Confederacy, Lethbridge College is committed to honouring the land from a place of knowing. We honour the Siksikaitsitapi as both the traditional and current Land Keepers of this area, and we welcome all Indigenous and non-Indigenous peoples who call Blackfoot territory their home to disclose as such when submitting applications.

Lethbridge College is proud to be an equal opportunity employer committed to creating a diverse environment for all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, disability, and age.

Equity, Diversity and Inclusion

At Lethbridge College, we know we all benefit when the rich diversity of our campus community is fully represented, and all students and employees are included. We are committed to identifying and overcoming systemic barriers that impede individuals from underrepresented groups. We are ready to work together to ensure Lethbridge College is a place where all individuals feel valued for their unique perspectives, skills, and contributions and are afforded equal opportunities to participate in learning, research, and innovation.

Posting Detail Information

Posting Number T23-00322

Open Date 07/24/2023

Close Date 08/07/2023

Open Until Filled No

Special Instructions to Applicants

Lethbridge College is committed to inclusive recruitment practices by providing reasonable access and accommodations to applicants. If you would like to request an accommodation at any stage of the recruitment process, please contact [email protected] . Private information received in relation to the request will only be used to facilitate the recruitment process and will be kept confidential and shared only as needed with the selection committee.