Inside Sales Representative - Infrastructure Solutions Group

Description And Requirements

The Inside Sales Representative (ISR) at Lenovo is not your typical ISR role. It is a chance to work with some of Lenovo’s largest accounts and work with an extended team to extend Lenovo’s business into new and happy customer environments. The ISR is responsible for configurations, quotations, and sales support as well as providing proactive follow-up, product information, and overall support via the telephone, video conference, and email. This is a critical part of Lenovo’s business in Canada ensuring our delivery and promise to our Canadian customer’s success and satisfaction. Lenovo has a Channel 1st model enhancing our partner’s unique offerings and skills complimented by Lenovo’s Infrastructure, Software, and services for the success of our clients. The Inside Sales Representative will be trained on x86 solutions, including ThinkSystem, ThinkAgile, Storage, and Software Solutions complementary workloads and services. This role supports the end-user sales reps in pre-sales activities and post-sales activities as appropriate. This role is commissioned based tied to the success of the territory covered.

Ideal candidates will have experience in providing detailed product presentations and demonstrations via phone, computer, or a combination of both (Webex, etc). Problem-solving and the ability to understand and enhance sales process workflows are extremely valuable. This will be a key task that is performed consistently. The candidate will balance internal support for the field team with customer relationships and opportunity ownership.

Additional Responsibilities:

• Responsible for the satisfaction of the customer and territory.
• Engage where necessary with extended teams in responding to Business Partners' needs for sales. Track the business with the rest of the sales teams in Enterprise, product transition plans, and marketing.
• Drive targeted sales activities together with their Account Executives and Resellers to their customers to increase sales and achieve the targets set.
• Pipeline management and deal progression.
• Manage weekly sales forecasts, and user activity reporting and opportunity management via internal Lenovo tools.
• Provide proactive follow-up, product information, and overall support to customers and resellers via the telephone and e-mails, etc.
• Sales Campaign tracking for the territory.
• Support account relationships and Account Executives through various level engagements. Aid in developing and executing strategies for the exponential growth of Lenovo's business with profit in the Business partners.
• Order support and order execution through our partners and inside Lenovo in support of the territory.

HYBRID - This position will include work from our Markham offices as well as work from home each week.

Basic qualifications:

• Post Secondary diploma or Bachelor’s Degree in a relative discipline
• Fluent in English.
• A minimum of 3+ years of proven track record selling and or supporting sales teams in the technology space, preference to experience in the server/storage/software/technology services space.
• Proficiency with CRM, and Office Tools.

Preferred qualifications:

• 5+ years of experience of proven track record selling and or supporting sales teams in the technology space, preference to experience in the server/storage/software/technology services space.
• Must be a team player and have an entrepreneurial approach and a drive to achieve success
• Experience working with Channel Partners
• Strong communications skills
• Familiarity with critical ISV partnerships in the Data Center industry around virtualization, cloud computing, and software-defined storage offerings.
• General industry knowledge is specific to Channel Partners, storage, storage virtualization, networking, enterprise workload applications, software, and services required -with particular emphasis on selling full portfolio solutions.
• Bilingual French/English

Additional Locations:

• Canada - Ontario
• Canada - Ontario - Markham , * Canada - Ontario - Markham
• Canada - Ontario - Markham
• Canada - Ontario - Markham
• Canada