Information Technology System Network Administrator

Join the Netdigix Team: "Supportive team environment, great Company Culture and competitive Compensation package!"

Netdigix Systems is recognized as an industry leader in IT Managed Services, Cloud Hosting and IT Project Consulting in Vancouver and the Lower Mainland.

As the IT Network Administrator, you are responsible for proactively owning and managing the technical relationship of our clients, the onboarding process of new clients, driving revenue and ongoing profitability and exceeding client expectations. This includes day-to-day management of large, technically complex and demanding client accounts, developing and executing upon an overarching technical support strategy, detailed issue tracking, root cause issue recognition and resolution.

You will be an essential member of the broader service delivery team and will work closely with the Service Manager. This includes day-to-day technical support, ensuring client satisfaction, meeting client SLA's, executing upon the technical support strategy, effective interactions with the Netdigix team and clients, driving continuous service level improvements, and achieving the Company's goals.

Is this the right fit for YOU?

• Ability to add users and groups in AD and Exchange, and updating files and sharing permissions and setup group policies
• Ability to onboard new Clients
• CompTIA A+ Certification or equivalent experience
• Ability to detect, protect and clean viruses safely from Workstations and Servers
• Enterprise workstation deployments
• Class 5 driver's license and access to a vehicle to drive to client sites during business hours is a must
• Strong knowledge of Windows Workstation Support including Microsoft Office and other utilities
• Microsoft Certified Solutions Associate (MCSA) and Cisco Certified Network Associate (CCNA) is an asset
• Small Network Deployments with Cisco ASA, or other network components and setup VPN Tunnels
• Windows Server, VMWare, and Hyper-V Deployments including with clustering
• A Bachelor’s Degree, college diploma or equivalent is an asset
• 2+ years of exceptional Client Service experience
• Ability to install, configure and troubleshoot:
• 2+ years technical experience and knowledge in IT applications, processes, software, equipment and cross functional management methods and techniques:

What we offer You:

• A Company that is invested in your continuous improvement and personal growth
• An opportunity to make a difference in the Company and be rewarded for doing so
• An opportunity to grow rapidly with the company with a defined career ladder
• Variety in the work that is performed in a fast-paced environment
• A Company that is ever-changing with core principles that are unwavering
• A generous compensation package Salary of $50,000 - $55,000, bonus potential, and benefits
• A Company focused on making a great Company culture