Network Technician Jobs

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.
We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.
Come play a key role in building the future of innovation in Canada, Let’s make your possible.
Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity
Imagine working for an exciting entrepreneurial company where employees are committed to meeting big challenges and making a real difference. That's Rogers. A leading communications and media company where people come to do great work. Right now we are looking for talented individuals to join our winning team where you will have a chance to innovate, grow and to do what really matters.
Every day, we strive to build a brilliant digital future for Canadians. We work as one team, with one goal –serve our customers better.
Responsibilities

• Shift work, overtime, and 24 hour on-call support is required on a regular and often standalone basis.
• Manage a diverse workload as well as manage contractor activity.
• Maintain current documentation of site status, complete trouble tickets, work orders, incident reports and other required reports.
• Perform acceptance tests on new sites and network equipment to ensure results meet design specifications.
• Plan and implement preventive maintenance routines to ensure network standards of performance.
• Perform upgrades on network equipment as required.
• Cooperate with other departments, resources, and technicians as required to ensure
• Ensure all systems relating to a standalone Cell site are maintained either directly or via contracted service companies (Roads, Shelters, HVAC, Fencing, Power, etc.)
• Administrative reporting of Mileage, Timesheet, Expenses, Equipment and Deficiency ticket updates etc.
• Test Wireless Air Interface performance (hand-offs, RSSI, transmit level on mobiles, dropped calls, data speeds, etc.) and investigate any changes.
• Rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral
• Maintain inventory of required parts and perform regular audits to ensure availability of parts.
• Participate in activities associated with network optimization and build activities.
• Respond appropriately to network problems, performing effective/efficient problem analysis,
• Maintenance of Wireless Communications Network (Transport, Cellular, Power, Civil)
• Maintenance service levels are met.

Qualifications

• Diploma or Certificate in Telecommunications or Electronics from a technical institute.
• Knowledge of RF, digital transport, fibre optics, and IP Networking (TCP/IP) required.
• 1-3 years of telecommunications experience.
• Microwave and Transmission experience a must (e.g. IP, DS1, DS3,)
• Knowledge of Cellular technologies (GSM, UMTS, LTE)
• Strong interpersonal and communication (verbal and written) skills.
• Demonstrated investigative, problem solving, analysis and troubleshooting skills.
• Standby, overtime and shift work is required.
• Must possess a valid British Columbia driver's license and have a clean driving record.
• Proven ability to work in a fast-paced environment with shifting priorities.
• Ability to travel and work at various sites as required.
• Ability to work with minimal supervision.

Schedule Full time
Shift Variable
Length of Contract Not Applicable (Regular Position)
Work Location 3851 Jacombs Rd. Suite 130 (074), Richmond, BC
Travel Requirements Up to 25%
Posting Category/Function Technology & Engineering
Requisition ID 289516
At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @ https//digital.rogers.com/
Posting Notes Digital & Technology