Hybrid Account Manager Jobs

Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add an Account Manager in Halifax to the Scandi Family!
You will be provided a company vehicle and take care of a mixed client portfolio of 16 sites including banks, retail, and grocery stores. Travel will include once a week site visits. When not on the road traveling to clients you are welcome to work from the comfort of your home.
What's In It For You

• Stability and Job Security: Even through tough economic times we've continued to steadily grow, and we aren't slowing down any time soon. With a strong national presence across Canada.
• Awarded one of Canada's Best Managed Companies: We're committed to a high level standard of excellence for both clients and our Scandi Family.
• Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
• Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term.

What Your Day To Day Looks Like
Reporting into the Regional Director you will be taking care of the day to day operations of the accounts and sites that are in your designated portfolio.

• Account Management; Creating and fostering strong relationships with key clients and store managers. Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times
• People Management; Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling, conflicts, hiring, training, performance management, and disciplinary action
• Site Visits; Conducting site visits at store locations within your region ensuring compliance with safety and customer service standards

What You'll Need To Succeed

• Ambitious, enthusiastic and enjoys working in a fast paced environment
• Ability to lead a team while fostering a strong team connection and collaboration
• Excellent proficiency of the English language in both written and verbal communication
• 2-3 years in a previous Supervisor or Manager position
• Reliable and trustworthy with the ability to handle some high pressure stressful situations
• Must have valid driver's license
• Most important to us is strong customer service skills
• Willingness to learn the cleaning industry

Additional Job Details

• IPad, Cell Phone and Computer provided
• Must have valid drivers license in good standing
• Gas allowance provided
• Competitive Wages are offered as per industry standards
• Must be available 24/7 in case of emergency or client needs

At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed, to be valued and to be respected.