Human Resources Business Partner

By joining the RONA family, you’ll enjoy many benefits, such as:

• And much more!
• Teamwork and ongoing training
• Opportunities for advancement within the company
• Exclusive employee discounts
• An inclusive and safe working environment
• A student incentive program
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• An employer that’s involved in the community
• Promotion of work-life balance
• A comprehensive training program for all new hires

At RONA, over 26,000 employees let their passion blossom every day. Our teams from the RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be perfect for each other.

Your role

• When in store/field, partners with site leadership to engage and coach associates on the floor to promote a customer service culture
• Leverages human capital expertise to advise and hold sites accountable for sustaining engagement action plans (e.g., by suggesting tactics, acting as a sounding board, and reviewing and approving actions plans within assigned area)
• Partners with operational leaders (District Manager & Store Management) to ensure strategic plans & operational decisions drive business results, optimize customer service and align with company values.
• Serves as an advocate for business leaders and managers.
• Provides input to HR COE’s (Centers of Excellence) regarding specific functional strategies, programs, and practices to ensure that they meet business needs.
• Contributes to the development of people strategies that support business strategies and objectives and help to drive business and organizational performance. Support and influence key operational and strategic decisions.
• Understands the general business conditions that affect the industry, functions and geographical regions while staying current on the research and trends within HR to present an informed point of view.

Succession

• Participates in the needs analysis for people leaders to ensure consistent quality of leadership within the market and region. Organizing the market to promote effective succession, and development of key talent.
• Identifies development solutions and provides consulting to leaders on how to effectively accelerate the development of associates (i.e. exposure events, project assignments, coaching, etc.

Coaching & Change Management

• Provides guidance, coaching, and consultation regarding leading people and organizational management practices to develop site people leaders
• As a member of the leadership team, encourages associates and people leaders to embrace new philosophies, technologies, and company initiatives.
• Coach leaders on change management strategies and resistance management techniques in accordance with the Lowe’s change management methodology
• Identifies where inconsistent communications or messaging may appear unclear and ensure expected results.
• Leads talent assessment and development discussions with site leaders leveraging program, approach, and template guidelines provided by HR COEs.
• Promotes high-performance from Store Manager and Assistant Store Managers through coaching, constructive and honest regular feedback, and the annual performance evaluation process

Associate Relations

• Support Litigations that may arise as a result of terminations
• Writing disciplinary letters in collaboration with the manager.
• Promotions, demotions & terminations in alignment with legal statutes and policies
• Assists with, reviews and approves all corrective action reports and performance improvement plan documents.
• Investigate & manage associate complaints
• Presence management (Attendance)

Other Important Tasks

• Support & follow up on training with Store Management & District Manager
• Performance evaluation support with Store Management & District Manager
• Recruitment needs assessment for Store Managers and Assistant Store Managers
• Manage communications around salary increases + bonus payments
• Other related tasks as assigned.

The Qualifications We Are Looking For

• Excellent communication & interpersonal skills, and the ability to adapt/react quickly in a dynamic business environment
• The ideal candidate will have a proven track record as a Human Resources Generalist with a strong background in handling basic and complex Employee Relations situations
• A bachelor’s degree in industrial relations, business administration, or human resources management is preferred
• Experience in a multi-unit retail environment is an asset
• Strong analytical skills leading to problem solving,
• Ability to juggle multiple priorities simultaneously.
• Be customer oriented, solution oriented, and have a strong bias towards action
• Show judgment, initiative, and discretion,
• A minimum of five years of progressive Human Resources experience, with at least 2 years of experience in a “HR Generalist” capacity
• This position is based in Ontario (Hamilton/Brantford/Niagara region) with required regular day travel to locations within that geographic area. Must have access to a dependable vehicle to travel between retail locations within your portfolio.
• The ability to build relationships of trust, influence, and create alignment across multiple areas with sometimes conflicting needs
• Available to travel in assigned geographic market (Ontario - Hamilton/Brantford/Niagara region),

The masculine generic is used without discrimination and only in order to simplify the text. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.