Hr Partner, Human Resources

Description

At Amazon, we are committed to being Earth’s Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our Worldwide Operations People Experience and Technology (PXT) team can provide you with:

• Experience in coaching and supporting leaders in onboarding and talent management.
• Exposure to a multi-faceted human resource organization to jumpstart your career.
• Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience.
• Knowledge and application of HR fundamentals.
• Skills in employee engagement and problem solving with diverse populations.
• Ability to influence change and foster an environment of inclusion for all employees.
• Experience with working in a rapid and complex changing environment driven by continuous innovation.

In this role, you will partner with front-line business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.

Responsibilities

As a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities

• Advocate for employees’ success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are.
• Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services.
• Create and drive an active approach to impact change and innovation around employee engagement.
• Influence and guide partners to prioritize employee experience and customer obsession when innovating.
• Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns.
• Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.
• Coach, develop and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training.
• Promote adoption of technology, self-service, change management and continuous improvement.
• Foster and role model an environment of inclusion for all employees.
• Proactively manage professional and personal development through continuous learning and training.
• Work with a team of hourly and senior PXT employees in creating a best in class employee experience (Onsite hourly team will not exist in all PXT business lines).
• Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders.
• Be ready to work hard while having fun!
• Provide effective internal and external customer service with focus on strong communication and business acumen.

We Might Be a Great Match If You

• Insist on the highest standards, have an outstanding work ethic, and desire to achieve excellence.
• Are flexible in supporting our field workforce and able to work flexible schedules. PXT teams supporting our field workforce will work various hours and be aligned to the operational shifts of their client group. This includes working weekends, evenings, and rotating schedules based on business needs.
• Courageously advocate for equity when you see inequity in behavior or processes.
• Are passionate about interacting with and advocating for employees, leaders and HR teams who are working directly with products (everything from picking product, driving trucks or servicing a customer) to meet customer promise.
• Are excited by an active, non-typical work environment. You aren’t looking for a Monday through Friday job sitting at a computer all day... We are on the production floor engaging our teams, coaching our leaders and creating the earth’s best place to work!
• Are excited to work in a fast-paced and team-oriented environment, it is always Day 1!

Qualifications

Here are a few qualifications you should have from Day 1 with Amazon

We will support you through training and onboarding that will help teach you everything you need to know to be a successful HR Partner.

Bachelor's Degree from accredited university.

We are open to hiring candidates to work out of one of the following locations:

Brampton, ON, CAN

Basic Qualifications

Basic Qualifications:

Bachelor's Degree from accredited university.

Preferred Qualifications

Degree in HR, HR Management, Labour Relations, Business/Management, Psychology or a related field.

Highly effective verbal and written communication skills.

Experienced with Microsoft Word, Excel, and Payroll Systems and/or HRIS.

Ability to demonstrate highly effective cognitive and analytical skills, including problem analysis, decision making, financial and quantitative analysis.

Ability to demonstrate high judgment, empathy, autonomy and flexibility.

Ability to maintain strict confidentiality regarding payroll, benefits and employee issues as an employee in Human Resources.

Ability to thrive in an ambiguous environment and when given a deadline, you know how to motivate yourself and meet it.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

Company - Amazon Canada Fulfillment Services, ULC.

Job ID: A2440126