General Office Clerk Jobs

Office Clerk – Proficient

Position Purpose:

Perform clerical duties that are assigned in accordance with the office procedures of the work site and may include a combination of answering phone calls, bookkeeping, word processing, office machine operation, and filing, etc.

Areas of work might be accounting, collection, filing, general office, inventory, mail, payroll, statistical or word processing.

Key Accountabilities:

- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints

- Answer telephones, direct calls and take messages

- Compile, copy, sort, and file records of office activities, business transactions and other activities

- Compute, record and proofread data and other information, such as records or reports

- Maintain and update filing, inventory, mailing, and database systems

Knowledge & Experience:

Must-have

- 1-4 years administrative/customer service related experience

Nice-to-have

- Industry experience and business function knowledge

Skills & Competencies:

- Verbal and written communication, multi-tasking, customer service and interpersonal skills

- Ability to work independently and manage one’s time

- Ability to keep information organized and confidential

- Advanced user of Microsoft Word, Excel and PowerPoint

Attributes:

- Information seeking

- Listening, understanding and responding

• - Customer service/Service Partner Orientation