Front Desk Agent (Village) - Summer 2023

Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, "the Matterhorn of the Canadian Rockies".
What's in it for you?

• A summer experience that is outstanding!
• A chance to enjoy the alpine vistas
• A plethora of lively staff events all season long
• And best of all, you can live on the top of the mountain with on-hill accommodation available as needed!
• A ridiculously cool life experience

Why join us?
We work and play in Canada's most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests' ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on...
What's in it for you?

• Marvelous discounts on ski gear, food & drinks and transportation.
• Free ski pass for Sunshine Village for the duration of your employment and super deals at other resorts
• A plethora of lively staff events all season long
• A ridiculously cool life experience

What can you expect?
Front Desk Agents provide an outstanding guest experience by creating a warm, welcoming, and professional environment. In this key guest service role, they ensure guests needs and expectations are met by answering their questions and solving problems efficiently.
This job might be right for you if you think you would really enjoy:

• Deal with challenging guest situations in a friendly and professional manner; this includes using the switchboard and dispatch in the event of emergencies
• Other duties as assigned including cross-departmental utilization in night audit, concierge, and janitorial departments
• Assist guests with all aspects of reservations in a knowledgeable manner; requires thorough
• Provide quality guest service
• Maintain public areas in and around the hotel as required
• Complete accurate, daily cash-outs

And You Have

• Previous cash handling and computer experience with highly proficient skills
• Current First Aid and CPR preferred
• Physically demanding position that requires standing for long periods of time and some heavy lifting
• Positive attitude, excellent communication, organizational, and time management skills
• Passion for providing excellent guest service
• Previous hotel and/or guest service experience

Can't wait to get started? Great, because we can't wait to hear from you!Talk to your supervisor, HR team or the supervisor of this role to learn more about how you can join the team!
Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.
Other Details

• Employment Indicator Seasonal
• Pay Type Hourly