Retail Sales Associate - Summer 2023 Season - Banff, Ab

Overview:

Located in the heart of the Canadian Rocky Mountains, Moraine Lake Lodge offers a unique opportunity for those who want to live, work, and explore in Canada’s Rocky Mountains and National Parks. Spend your time off exploring some of the most amazing natural attractions and activities Canada has to offer, including hiking, biking, river rafting and more! Just 15 minutes away from the town of Lake Louise, Moraine Lake Lodge is located perfectly in between Lake Louise in Banff and Yoho National Park. If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world then we want you to join our team!

The Sales Associate at Moraine Lake Trading is responsible for providing amazing service to all our guests in the gift shop. Main duties include greeting & assisting guests with questions and purchases, POS transactions, maintaining merchandise standards and store cleanliness, as well as, staying informed of all policies and procedures. Emphasis is placed on effective selling techniques and most importantly, exceptional guest service.

• Assist in maintaining stock levels on the floor.
• Ensure quality guest experience by providing consistent and efficient service,
• Communicate any guest concerns or ideas to Store Manager, Buyer/Retail Manager
• Perform daily inventory counts as directed- inform management of low stock levels.
• Participate and deliver in daily, weekly and monthly sales goals for the store,
• Maintain cleanliness of store.
• Acknowledge and welcome every guest who enters the store,
• Provide the ‘WOW’ experience for each guest by connecting with their visit experience,
• Build sales through suggestive selling,
• Assist guests with merchandise by assessing their needs and matching product to those needs,
• Efficiently operate POS system,
• Continually commit to learning product knowledge of all products (ask questions) in order to deliver all information about the products in the Moraine Lake Trading
• Follow store opening and closing procedures as directed,
• Assist in the presentation and display of merchandise.

Our Mission:

By always doing our best we dedicate ourselves to creating experiences that people are amazed by.

Details:

• Fulltime, 40hrs. a week,
• Hourly wage
• Staff accommodation: $10.00/day, includes all meals and laundry,
• Mid May to early October 2023,
• Must be legally entitled to work in Canada prior to the offer of employment,
• Must be fully vaccinated

Qualifications

• Excellent communication skills,
• Minimum 1 yr previous customer service experience,
• Outdoor enthusiast, a passion for hiking and exploring the Rocky Mountains.
• Second language is an asset,
• Experience with POS system and cash handling,
• Must be 100% guest service oriented, have excellent people skills with a positive and upbeat personality,

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