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Field Service Technician Iii (Equest)
Company | BCJobs |
Address | Burnaby, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-05 |
Posted at | 8 months ago |
At Moneris, we are re-imagining commerce and shaping the future of FinTech. To do that, we empower our teams to redefine what's possible, enable them with the right tools, and support them every step of the way.
- Install computers, printers, cash registers and points-of-sale systems and upgrade software.
- Analyze problems and make recommendations to root causes and corrective actions and always ensure that our merchants are satisfied with the issue resolution.
- Maintain organization of tools, equipment, materials, our vehicle and the workplace.
- Build great relationships with our merchants by maintaining a professional attitude.
- Efficiently troubleshoot problems related to multiple equipment and peripherals such as computers, printers, networks, cash registers and points-of-sale systems.
- Flexible for rotating schedules which includes evenings, weekends, and statutory holidays (schedules are always communicated in advance)
- Post-secondary certificate in electronics, information technology or related field. Equivalent work experience may be considered a substitution
- A valid provincial driver's licence
- Ability to test and solve problems related to computing and network or point of sale terminals (POS)
- Great interpersonal skills with an ability to communicate effectively with diverse individuals and to handle calmly situations ranging from routine to emergency
- Knowledge of computers, general networking concepts and internet usage
- Holistic approach to your well-being, with an Employee Assistance Program for you and your family, monthly wellness events and a supportive workplace culture
- Value-Based Recognition Program where you can earn points redeemable for merchandise, gift cards, and much more
- Comprehensive Total Rewards Program including bonuses and flexible benefits plans starting from Day 1
- A workplace and leadership committed to Diversity Equity and Inclusion (DEI), supported by a permanent DEI team, Employee Inclusion Groups (EIGs) led by employees from equity-deserving communities and open to allies, as well as ongoing DEI training and development through workshops, discussions, e-learning modules, and guest speaker events
- RRSP matching & defined contribution pension plan
- Employee Perk Program with generous discounts for over 2,400 vendors & exclusive banking offers from BMO and RBC
- Learning & development programs and resources including unlimited free access to LinkedIn Learning and an Educational Assistance Program
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