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Field Service System Technician (Equest)
Company | BCJobs |
Address | Burnaby, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-25 |
Posted at | 9 months ago |
- Moneris Field Technicians will be provided with a company vehicle to perform role duties.**
- Efficiently troubleshoot problems related to various equipment and peripherals such as computers, printers, networks, cash registers and points-of-sale systems.
- Maintain organization of tools, equipment, materials, the company vehicle and the workplace.
- Install computers, printers, cash registers and points-of-sale systems and upgrade software as required.
- Build great relationships with our merchants by maintaining a professional appearance, demeanor, and attitude at all times.
- Analyze problems and make recommendations to root causes and corrective actions and always ensure that our merchants are satisfied with the issue resolution.
- Post-secondary certificate in electronics, information technology or related field. Equivalent work experience may be considered a substitution
- Emphasis on Wellness - Meeting Free Fridays (MF2), company-wide holiday closure, just to name a few.
- Company vehicle, cell phone, laptop and industry specific tools provided
- Employee perk program with incredible discounts for over 2,400 vendors!
- Competitive pay and annual bonus program based on individual performance and productivity.
- Flexible benefits package starting from day 1
- Lots of opportunities to advance your career - 30% of Moneris roles are filled internally
- Ability to test and solve problems related to computing and / or network and / or point of sale terminals (POS).
- Ability to communicate in French, both written and spoken.
- Knowledge of computers, general networking concepts, internet usage, Microsoft Office (Word, Excel).
- Extensive learning & development programs and resources - plus unlimited access to LinkedIn Learning courses!
- Great interpersonal skills with an ability to communicate effectively with diverse individuals and to handle calmly and efficiently situations ranging from routine to emergency.
- Flexible for rotating schedules which includes evenings, weekends, and statutory holidays (schedules are always communicated in advance).
- RRSP matching & defined contribution pension plan
- The chance to be part of one of Canada's top employers and leader in FinTech
- A valid provincial driver's licence.
- Technical support 24/7 dedicated to our Technicians
- What you get
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