External Communications Manager Jobs

About AlayaCare

AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 650+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home health care software solutions. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.

About The Role

AlayaCare is looking for a talented External Communications Manager to join our marketing team! Reporting to the Director of Content Marketing, you will lead media relations and global storytelling, working with the larger content marketing team to craft the message we take to the media and analyst communities. You’ll ensure that AlayaCare’s unique value proposition is effectively communicated with North American media, increasing brand awareness and thought leadership for the company and executive team.

An External Communications Manager for us requires a self-motivated, passionate, resourceful, responsible communications professional with the confidence and experience to lead complex, strategic programs. With strong attention to detail, relationships with media, and the ability to think creatively about how and where to feature and pitch the AlayaCare story. For this role, having experience in the healthcare space and dealing with Quebec media is a plus.

What You'll Be Responsible For

• Identifying and managing relevant award applications, podcast opportunities, and conference submissions for key executives
• Fostering and maintaining positive relationships with key media on behalf of AlayaCare
• Working directly with leaders across the company to train and prepare them for media interactions and hone their specific narrative and thought leadership platforms
• Leading the development of a strategic speakers' bureau, ensuring coordination with internal stakeholders. 
• Serving as a thought leader, proactively generating ideas, strategies, and tactics. 
• Crafting exciting, creative messages and stories that set AlayaCare apart from its competition and secure us top-tier media placements
• Writing and overseeing the creation of media materials, including press releases, key messages, spokesperson Q&A, media pitches, and bylined articles. 
• Building and fostering North American and international media relationships, including those with print, online, and broadcast outlets

What We're Looking For

• Bilingualism in French/English is strongly preferred
• You bring building outbound communications strategies that address specific business needs, integrating with other teams, and delivering results
• Healthcare/Health tech industry experience would be a definite asset
• Bachelor’s Degree in a related field (Marketing, Corporate Communications, Business, etc.)
• 3+ years of experience in a software/b2b environment; experience in hyper-growth or healthcare tech is strongly preferred
• You have excellent English writing, editing, and proofreading skills, as well as the journalistic ability to source stories from customers, employees, and the industry
• You have excellent media relations skills and close relationships with national business, technology, and enterprise media, as well as vertical industry trade media
• A good understanding of integrated communications programs and the ability to lead them with a focus on press relations and storytelling
• Experience pitching and working with Quebec Media Outlets is a definite asset
• 6+ years of experience in a communications role within Marketing
• You know how to bring a creative and different lens to PR that drives results
• You are tech-savvy and have experience using various mar-tech and collaboration tools
• You thrive in a fast-paced environment and can manage multiple projects and deadlines
• You are comfortable working with senior executives or a C-suite; confidence in dealing with senior executives and recommending communication techniques

What Makes AlayaCare a Great Place To Work

• Comprehensive group benefits program, including telemedicine
• An entrepreneurial culture of transparency, collaboration, and innovation
• We are recognized as Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation
• Flexible hybrid working model and beautiful and creative office spaces to enjoy within prime locations
• Our products have a positive impact on the lives of countless care workers and care recipients Equity in a well-funded, high-growth company
• Career growth and development opportunities
• Flexible vacation policy
• Parental leave top-up plan
• Employee expense program for health, wellness, lifestyle, productivity expenses and more!
• Wellness Fridays throughout the summer months for extra time to unwind
• Paid Volunteer Time off Program
• Competitive compensation including equity in a growing, well-funded company

AlayaCare has office spaces in Montreal, QC, Toronto, ON, Victoria, BC, Vancouver, BC, and Altoona, PA. Our team values a SuperFlex model of work fostering a blend of in-person collaboration and flexibility for employees to work where they work best. Ideal candidates will reside within commuting distance to one of our offices with a willingness to spend a minimum of 1 day per week onsite. Candidates with relevant experience outside of these regions may be considered.

If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.

If you want to explore AlayaCare further, please visit our website www.alayacare.com.

Better outcomes, better belonging

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.

If you require accommodation as part of the recruitment and selection process, please reach out to [email protected]. Please note, we do not accept unsolicited headhunter or agency resumes.