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Electronic Assembly & Technical Support
Company | Time Access Systems Inc |
Address | Maple Ridge, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-08-12 |
Posted at | 9 months ago |
Time Access Systemshas an opening for an Electronic Assembly & Technical Support entry-level technician to join the support team.
Our Support team is dedicated to providing a high level of customer service, support, and troubleshooting for ourSecurity Automated Key Management Systemsand our other products range by telephone, e-mail, and customer remote access.
This position requires an individual to be able to communicate with clients and ability to see a task through to a successful conclusion.
Our Support team is dedicated to providing a high level of customer service, support, and troubleshooting for ourSecurity Automated Key Management Systemsand our other products range by telephone, e-mail, and customer remote access.
This position requires an individual to be able to communicate with clients and ability to see a task through to a successful conclusion.
Your responsibilities will include:
- Assemble electronic products from components.
- Prepare equipment for shipment to our customers.
- Keep track of inventory on hand and plan replenishments.
- Perform quality assurance and testing.
- Configure Time Access Systems products and troubleshoot issues.
- Provide technical support to our customers by responding to emails and phone.
Essential skills:
- Excellent verbal and written communication (this role is customer-facing).
- General understanding of computing technologies and software such as networking, mobile operating systems, and web-based connectivity.
- Attention to detail and ability to create and follow procedures.
- Mechanical skills in assembly, drilling, wiring, and electronic testing.
- Problem-solving and troubleshooting.
- Ability to multi-task and prioritize.
Nice to haves:
- Intermediate knowledge of Windows operating systems, hardware and peripherals, SQL databases, networking, and web-based applications including IIS setup (preferred)
- Post-Secondary education in a technology field (an asset)
- Previous experience in a customer service/support environment (preferred)
- Experience in Sales (an asset)
- Knowledge of low voltage systems (an asset)
- Knowledge of 110/120v electrical supply (an asset)
- Experience with hand and power tools (required)
We are offering:
- Competitive salary. starting from $40k upwards depending on experiences
- Challenging and fulfilling role with a fun, creative team.
- Initial training and support.
- Excellent working environment.
Job type and location:
- Maple Ridge, BC V2X 0T4
- Full-time position, permanent
To apply, send your resume and cover letter to [email protected]
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