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Director – Itsm Compliance & Regulatory
Company | RBC |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Banking,Financial Services |
Expires | 2023-10-11 |
Posted at | 7 months ago |
Come Work with Us!
- Seek industry trends and knowledge to support effective risk management practices.
- Lead one of two teams providing ITSM risk advisory services and support to Tech infrastructure.
- Build and manage relationships with stakeholders, team members, and other groups and collaborate with senior leaders to align Technology Infrastructure Initiatives.
- Conduct periodic Quantitative Risk Assessments for ITSM Processes and components by analyzing Enterprise ITSM risk profiles, recommend and oversee risk mitigation processes, and communicate regular reviews to management.
- Provide risk advisory services to platform owners for audits and coordinate information gathering.
- Monitor initiatives, programs, and technologies for compliance with regulatory requirements.
- Develop and maintain methodologies to address global or local Regulatory/Audit requests relating to ITSM practices.
- Develop a deep understanding of operational data to demonstrate RBC ITSM compliance.
- Address identified gaps with respective groups and identify and address potential vulnerabilities and risks and develop resolution plans and preventive measures.
- Support ITSM Operational risk controls that align with RBC standards, industry practices, and regulatory requirements.
- Become a trusted advisor for ITSM Process Owners, Internal Risk teams, and TI Leadership.
- Ensure fair presentation of risk statements, findings, responses, and controls in ongoing reporting and escalate to senior management when necessary.
- Foster a culture of issue self-identification and support partners in Risk Issue management processes.
- Knowledge of IT Risk frameworks, methodologies, and industry standards related to ITSM and GRC Framework, including emerging trends and issues.
- Good understanding of key infrastructure and the associated risks.
- Bachelor’s degree in Engineering or Computer Science or equivalent Industry-recognized qualifications and certifications in Information Security and/or Risk Management (CISSP /CRISC/CISSP).
- Expertise in Information Security and Risk Management principles and practices.
- Excellent communication (verbal and written) skills, including relationship management, problem-solving, analytical, research, detail-oriented, and quantitative skills.
- Possess five or more years of experience in core IT operations services.
- Have self-discipline and organization with proven time management skills.
- Possess deep knowledge of IT Operational practices and compliance across a Financial Institution
- Previous experience in process ownership/governance and internal and external audits
- People management and leadership skills and Ability to influence senior management, risk groups, and operational teams.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation.
- A progressive career path in technology risk management and cyber security risk management.
- Ability to make a difference and lasting impact
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
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